Office Operations Assistant
Ascension•Waukesha, WI
•Onsite
About The Position
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.
Requirements
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Required professional licensure/certification can be used in lieu of education or experience, if applicable.
- Monday–Friday, hours vary between 7:00 a.m. and 7:00 p.m., with occasional Saturdays.
Responsibilities
- Manage the full patient lifecycle by greeting visitors, handling check-in/out, and scheduling or confirming appointments.
- Secure necessary documentation, verify patient demographics, and obtain insurance authorizations or precertifications.
- Collect co-pays, deductibles, and previous balances and reconcile reports and deposits to ensure financial accuracy.
- Answer telephones, screen calls, take messages, and provide essential clerical support.
Benefits
- Paid time off (PTO)
- Various health insurance options & wellness plans
- Retirement benefits including employer match plans
- Long-term & short-term disability
- Employee assistance programs (EAP)
- Parental leave & adoption assistance
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
