Office Operations Assistant
About The Position
Ascension Medical Group is seeking an Office Operations Assistant for their clinic in Anderson, IN. This full-time role is in the Primary Care department and involves managing the patient check-in and check-out process, ensuring a seamless and hospitable experience. The assistant will be responsible for the accuracy of patient care records by verifying demographic and insurance data, and will support the financial health of the clinic by managing insurance authorizations, co-payments, and deposits. Additionally, the role involves orchestrating the clinic's daily flow through appointment scheduling and managing medical record requests.
Requirements
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Friendly, welcoming personality with ability to multitask.
Nice To Haves
- EHR experience preferred.
Responsibilities
- Manage the check-in and out process with a focus on hospitality and clinical readiness.
- Verify demographic and insurance data to ensure accuracy of patient care records.
- Secure necessary insurance authorizations.
- Manage daily co-payments and deposits.
- Schedule appointments.
- Manage medical record requests.
Benefits
- Paid time off (PTO)
- Various health insurance options & wellness plans
- Retirement benefits including employer match plans
- Long-term & short-term disability
- Employee assistance programs (EAP)
- Parental leave & adoption assistance
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
