Office Operations Assistant

AscensionIndianapolis, IN
Onsite

About The Position

This role is for an Office Operations Assistant at Ascension Medical Group, a clinic specializing in Pediatric Neurology. The position is full-time, with day shifts from Monday to Friday, 8 am to 4:30 pm. The assistant will be responsible for greeting patients, managing check-ins and check-outs, obtaining necessary documentation, and verifying demographic information. Key duties include obtaining and verifying insurance authorizations/precertification, completing medical record release requests, and scheduling/confirming patient appointments. The role also involves entering, reviewing, and submitting charges for patient procedures and services daily, collecting co-payments, and reconciling daily reports and deposits for accuracy. General office and clerical support to the assigned area is also a core responsibility.

Requirements

  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

  • Greet patients and visitors, check patients in and out, and obtain necessary documentation.
  • Verify and enter demographic information.
  • Obtain and verify insurance authorizations/precertification.
  • Complete medical record release requests and schedules/confirms patient appointments.
  • Enter, review and submit charges for patient procedures and services daily.
  • Collect co-payments and reconcile all daily reports and deposits for accuracy.
  • Provide general office and clerical support to assigned area.

Benefits

  • Paid time off (PTO)
  • Various health insurance options & wellness plans
  • Retirement benefits including employer match plans
  • Long-term & short-term disability
  • Employee assistance programs (EAP)
  • Parental leave & adoption assistance
  • Tuition reimbursement
  • Ways to give back to your community
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