Office Operations Assistant
Ascension•Indianapolis, IN
•Onsite
About The Position
This role is for an Office Operations Assistant at St. Vincent Medical Group, specifically within the Gastroenterology department in Indianapolis, IN. The position is full-time, operating Monday through Friday during the day. The assistant will be responsible for managing patient flow, handling financial and insurance matters, maintaining patient documentation, and providing general administrative support to ensure the clinic's efficiency.
Requirements
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- 2-3 year front desk experience in a medical office.
Nice To Haves
- GI and Athena knowledge a plus.
- Insurance, CPT, and ICD-10 code knowledge beneficial.
Responsibilities
- Warmly greet patients, manage check-in/check-out, and accurately schedule and confirm appointments to ensure a smooth daily flow.
- Obtain and verify insurance authorizations, accurately collect co-payments, and reconcile daily financial reports and deposits.
- Meticulously verify and enter patient demographic information, secure necessary documentation, and manage all patient record release requests.
- Provide essential clerical and office support, including managing charges for services, to maintain the clinic's high standard of efficiency.
Benefits
- Paid time off (PTO)
- Various health insurance options & wellness plans
- Retirement benefits including employer match plans
- Long-term & short-term disability
- Employee assistance programs (EAP)
- Parental leave & adoption assistance
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
