Office Operations Assistant OBGYN
Ascension•Wauwatosa, WI
•Onsite
About The Position
This role is for an Office Operations Assistant in the OBGYN department at the 117th Street Clinic in Wauwatosa, WI. The position is full-time, day shift, with hours potentially varying but no weekends or holidays. Ascension is a leading nonprofit Catholic health system focused on service, growth, care, and connection, recognized as a Best Place to Work in Healthcare and a Military-Friendly Gold Employer.
Requirements
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Prior customer service experience in the medical field
- Epic knowledge
Responsibilities
- Manage the full patient lifecycle by greeting visitors, handling check-in/out, and scheduling or confirming appointments.
- Secure necessary documentation, verify patient demographics, and obtain insurance authorizations or precertifications.
- Collect co-pays, deductibles, and previous balances and reconcile reports and deposits to ensure financial accuracy.
- Answer telephones, screen calls, take messages, and provide essential clerical support.
Benefits
- Paid time off (PTO)
- Various health insurance options & wellness plans
- Retirement benefits including employer match plans
- Long-term & short-term disability
- Employee assistance programs (EAP)
- Parental leave & adoption assistance
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
