Office & Operations Administrator

ZERO IMPACT ENERGY•Costa Mesa, CA

1d•$26 - $31•Onsite

About The Position

Zero Impact Energy is an end-to-end renewable energy provider that designs, finances, builds and maintains EV charging, fleet electrification, solar microgrid, battery energy storage and hydroponic systems. The Office & Operations Administrator supports the company's Costa Mesa office and employees by maintaining workstations, accounts and software; coordinating building needs and vendors; managing supplies, shipping and PPE; and keeping an accurate inventory of company assets. This is a hands-on position combining IT support and office operations. The role is onsite Monday through Friday at the Costa Mesa office, with an eight-hour shift, and is full-time, hourly and non-exempt. Time is divided among IT support and systems (35%), facilities and vendors (20%), office administration, purchasing and shipping (30%), and asset management and onboarding/offboarding (15%). The administrator is the first point of contact for everyday technology issues and owns vendor coordination, purchasing, and the systems that keep the office organized. The expected pay range is $26.00–$31.00 per hour. Benefits listed include medical and dental insurance, paid time off, paid holidays, a savings plan, opportunity for advancement, and training and development. The position requires the ability to work onsite in Costa Mesa, communicate effectively, and lift and move items weighing up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Requirements

At least 2 years of experience in office administration, IT support/help desk, office coordination or a similar role; ideally a combination of these areas.
Hands-on experience setting up computers, workstations, monitors, printers and peripherals.
Comfort troubleshooting hardware, software, internet and network issues.
Experience administering user accounts in Google Workspace and/or Microsoft 365.
Ability to manage multiple day-to-day responsibilities, maintain accurate inventories and trackers, and follow through on vendors and orders without reminders.
Comfort requesting and comparing quotes, placing orders, and holding vendors to schedules and budgets.
Friendly, professional and clear communication with employees, visitors, vendors and field crews.
Dependability, proactivity, willingness to help where needed, and ability to handle interruptions and short-notice problems calmly.
Ability to work onsite at the Costa Mesa office Monday through Friday; remote and hybrid work are not available.
Ability to lift and move up to 50 pounds and use a step stool or ladder for stocking and workstation setup.
Strong communication skills and attention to detail.
Ability to reliably commute to Costa Mesa, CA 92626, or plan to relocate before starting work.

Nice To Haves

Google Workspace Administrator certification, Google IT Support Professional Certificate or CompTIA A+.
Experience with an asset-tracking or ticketing tool such as Snipe-IT, Asset Panda, Freshservice or Jira Service Management.
Experience with shipping platforms and vendor portals such as UPS/FedEx, Amazon Business or Uline.
Daily use of AI tools such as ChatGPT, Claude, Gemini or Microsoft Copilot to draft, summarize and work faster.
Experience in construction, EV charging, solar or another business with field crews.
Valid California driver's license and clean driving record for occasional supply and PPE runs; mileage is reimbursed.

Responsibilities

Set up, configure and troubleshoot laptops, workstations, monitors, printers, conference-room equipment and other office technology.
Troubleshoot computer, internet, Wi-Fi, network and software issues, escalating issues to internet, network and software vendors when needed.
Administer user accounts and access in Google Workspace, Slack, Microsoft 365 and Adobe, including creating, changing and deactivating accounts and managing licenses and seats.
Maintain basic security practices, including MFA, password manager use, device passcodes, screen locks and standard software builds for new machines.
Track software licenses and subscriptions, including seats, renewals and costs, and identify unused seats and upcoming renewals.
Maintain IT documentation, including setup checklists, account and access lists, and vendor and support contacts.
Coordinate building maintenance, repairs and general office upkeep, including HVAC, plumbing, electrical, janitorial, pest control, alarm and access needs.
Obtain and compare vendor quotes, recommend a selection, schedule work and confirm completion.
Maintain a vendor and contract register with contacts, terms and renewal dates.
Serve as the point of contact for the property manager, service providers and deliveries.
Order office, breakroom and restroom supplies, keep the kitchen stocked, and monitor and replenish supplies on a set schedule.
Manage small-parcel shipping, receiving and outgoing packages, including carrier accounts, labels, tracking and returns.
Coordinate and prepare new-hire PPE and field equipment for construction and field-service staff.
Answer the front door, greet visitors, and direct guests, deliveries and vendors.
Help keep the office clean, organized, welcoming and functional.
Maintain an accurate inventory of company assets, including serial numbers, condition and current assignment.
Run new-hire setup checklists so workstations, accounts, phones, badges, keys and PPE are ready on day one.
Run exit checklists, deactivate accounts on the day of separation and recover assigned assets.
Track equipment check-out and check-in, repairs and replacements, and recommend replacements before equipment fails.
Perform other duties as assigned.