Office & Operations Administrator

ZERO IMPACT ENERGY•Fountain Valley, CA

2d•$26 - $31•Onsite

About The Position

Zero Impact Energy is seeking an Office & Operations Administrator to keep its Costa Mesa office, technology, facilities, vendors, supplies, shipping, and company assets running smoothly. This hands-on role combines IT support with office operations and administration. The position is onsite Monday through Friday and supports office staff as well as construction and field-service crews. Time is allocated approximately as follows: IT support and systems (35%), facilities and vendors (20%), office administration, purchasing and shipping (30%), and asset management and onboarding/offboarding (15%). The administrator will set up and troubleshoot workplace technology; manage user accounts, software access, licenses, and basic security practices; coordinate building maintenance and service providers; order supplies and manage shipping; and maintain company asset records and employee setup and exit checklists. The role is full-time, hourly, and non-exempt, with an expected pay range of $26.00–$31.00 per hour. The work location is in person at the company’s Costa Mesa, California office. The schedule is an eight-hour shift, Monday through Friday. The employer is an equal-opportunity employer and considers qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act.

Requirements

At least 2 years of experience in office administration, IT support/help desk, office coordination, or a similar role; a combination of office administration and IT support experience is desirable.
Hands-on experience setting up computers, workstations, monitors, printers, and peripherals.
Ability to troubleshoot hardware, software, internet, and network issues.
Experience administering user accounts in Google Workspace and/or Microsoft 365.
Ability to manage multiple day-to-day responsibilities, maintain accurate inventories and trackers, and follow through on vendors and orders without reminders.
Comfort requesting and comparing quotes, placing orders, and holding vendors to schedules and budgets.
Friendly, professional, clear communication with employees, visitors, vendors, and field crews.
Dependable and proactive approach; willingness to help where needed and handle interruptions and short-notice problems calmly.
Ability to work onsite at the Costa Mesa office Monday through Friday; remote and hybrid work are not available.
Ability to lift and move up to 50 pounds and use a step stool or ladder for stocking and workstation setup.
Strong communication skills and attention to detail.

Nice To Haves

Google Workspace Administrator certification, Google IT Support Professional Certificate, or CompTIA A+ certification.
Experience with an asset-tracking or ticketing tool such as Snipe-IT, Asset Panda, Freshservice, or Jira Service Management.
Experience with shipping platforms and vendor portals such as UPS/FedEx, Amazon Business, or Uline.
Daily use of AI tools such as ChatGPT, Claude, Gemini, or Microsoft Copilot to draft, summarize, and work more efficiently.
Experience in construction, EV charging, solar, or another business with field crews.
Valid California driver’s license and clean driving record for occasional supply and PPE runs; mileage is reimbursed.

Responsibilities

Set up, configure, and troubleshoot laptops, workstations, monitors, printers, conference-room equipment, and other office technology.
Troubleshoot computer, internet, Wi-Fi, network, and software issues, escalating issues to relevant vendors when needed.
Administer user accounts and access in Google Workspace, Slack, Microsoft 365, and Adobe, including creating, changing, and deactivating accounts and managing licenses and seats.
Maintain basic security practices, including MFA, password management, device passcodes, screen locks, and standard software builds for new machines.
Track software licenses, subscriptions, renewals, costs, and unused seats.
Maintain IT documentation, including setup checklists, account and access lists, and vendor and support contacts.
Coordinate building maintenance, repairs, and office upkeep, including HVAC, plumbing, electrical, janitorial, pest control, alarm, and access services.
Obtain and compare vendor quotes, recommend selections, schedule work, and confirm completion.
Maintain a vendor and contract register with contacts, terms, and renewal dates.
Act as the point of contact for the property manager, service providers, and deliveries.
Order office, breakroom, and restroom supplies and replenish kitchen essentials on a set schedule.
Manage small-parcel shipping, receiving, outgoing packages, labels, tracking, and returns using UPS, FedEx, and USPS accounts.
Coordinate and prepare new-hire PPE and field equipment for construction and field-service staff.
Answer the front door, greet visitors, and direct guests, deliveries, and vendors.
Help keep the office clean, organized, welcoming, and functional.
Maintain an accurate inventory of company assets, including serial numbers, condition, and current assignment.
Run new-hire setup and exit checklists, ensuring equipment and access are ready for new employees and accounts are deactivated and assets recovered when employees leave.
Track equipment check-out and check-in, repairs, and replacements, and recommend replacements before equipment fails.
Perform other duties as assigned.