Office & Operations Administrator

ZERO IMPACT ENERGY•Santa Ana, CA

2d•$26 - $31•Onsite

About The Position

Zero Impact Energy is an end-to-end renewable energy provider that designs, finances, builds and maintains EV charging, fleet electrification, solar microgrid, battery energy storage and hydroponic systems for commercial and enterprise clients. The Office & Operations Administrator supports the Costa Mesa office and keeps employees’ technology and operational resources running smoothly. This hands-on position combines IT support with facilities coordination, office administration, purchasing, shipping, asset management and employee onboarding and offboarding. Time is allocated approximately as follows: IT Support & Systems (35%), Facilities & Vendors (20%), Office Administration, Purchasing & Shipping (30%), and Asset Management & Onboarding (15%). The role is full-time, hourly and non-exempt, with an 8-hour Monday-through-Friday schedule. It is performed in person at the Costa Mesa, California office; hybrid and remote work are not available. The expected pay range is $26.00–$31.00 per hour. The position requires occasional lifting and moving of items weighing up to 50 pounds and use of a step stool or ladder. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Requirements

At least 2 years of experience in office administration, IT support/help desk, office coordination or a similar role; a mix of office and IT experience is ideal.
Hands-on experience setting up computers, workstations, monitors, printers and peripherals.
Comfort troubleshooting hardware, software, internet and network issues.
Experience administering user accounts in Google Workspace and/or Microsoft 365.
Ability to manage multiple day-to-day responsibilities, maintain accurate inventories and trackers, and follow through on vendors and orders without reminders.
Comfort requesting and comparing quotes, placing orders, and holding vendors to schedules and budgets.
Friendly, professional and clear communication with employees, visitors, vendors and field crews.
Dependable and proactive approach, willingness to help where needed, and ability to handle interruptions and short-notice problems calmly.
Ability to work onsite at the Costa Mesa office Monday through Friday; no hybrid or remote work.
Ability to lift and move up to 50 pounds and use a step stool or ladder for stocking and workstation setup.
Strong communication skills and attention to detail.
Ability to reliably commute to Costa Mesa, CA 92626, or plan to relocate before starting work.

Nice To Haves

Google Workspace Administrator certification, Google IT Support Professional Certificate or CompTIA A+.
Experience with an asset-tracking or ticketing tool such as Snipe-IT, Asset Panda, Freshservice or Jira Service Management.
Experience with shipping platforms and vendor portals such as UPS/FedEx, Amazon Business or Uline.
Daily use of AI tools such as ChatGPT, Claude, Gemini or Microsoft Copilot to draft, summarize and work more efficiently.
Experience in construction, EV charging, solar or another business with field crews.
Valid California driver’s license and clean driving record for occasional supply and PPE runs; mileage is reimbursed.

Responsibilities

Set up, configure and troubleshoot laptops, workstations, monitors, printers, conference-room equipment and other office technology.
Troubleshoot computer, internet, Wi-Fi, network and software problems, escalating issues to internet, network and software vendors as needed.
Administer user accounts and access in Google Workspace, Slack, Microsoft 365 and Adobe, including creating, changing and deactivating accounts and managing licenses and seats.
Maintain basic IT security practices, including MFA, password management, device passcodes, screen locks and standard software builds for new machines.
Track software licenses and subscriptions, including seats, renewals and costs; flag unused seats and upcoming renewals.
Keep IT documentation current, including setup checklists, account and access lists, and vendor and support contacts.
Coordinate building maintenance, repairs and office upkeep, including HVAC, plumbing, electrical, janitorial, pest control, alarm and access services.
Obtain and compare vendor quotes, recommend selections, schedule work and confirm completion.
Maintain a register of vendors and contracts, including contacts, terms and renewal dates.
Serve as point of contact for the property manager, service providers and deliveries.
Order office, breakroom and restroom supplies; keep the kitchen stocked and replenish supplies on a set schedule.
Manage small-parcel shipping, receiving and outgoing packages, including carrier accounts, labels, tracking and returns.
Coordinate and prepare new-hire PPE and field equipment for construction and field-service staff.
Answer the front door, greet visitors, and direct guests, deliveries and vendors.
Help keep the office clean, organized, welcoming and functional.
Maintain an accurate inventory of company assets, including serial numbers, condition and current assignment.
Run new-hire setup checklists so workstations, accounts, phones, badges, keys and PPE are ready on the employee’s first day.
Run exit checklists, deactivate accounts on the day of separation and recover assigned assets.
Track equipment check-outs and check-ins, repairs and replacements; recommend replacements before equipment fails.
Perform other duties as assigned.