Office & Operations Administrator

Zero Impact Energy•Santa Ana, CA

1d•Onsite

About The Position

Zero Impact Energy is seeking a hands-on Office & Operations Administrator to keep its Costa Mesa office, technology, facilities, vendors, supplies, shipping, and company assets running smoothly. The role combines IT support and systems administration (35%), facilities and vendor coordination (20%), office administration, purchasing and shipping (30%), and asset management and onboarding/offboarding (15%). It is the first point of contact for day-to-day technology issues and owns the practical systems that keep the office organized and functional. The administrator supports company employees and field crews by setting up and troubleshooting computers and office technology, managing user accounts and software access, coordinating building services and vendors, ordering supplies, handling packages, and preparing PPE and field equipment. The role maintains asset records and ensures new-hire setups and employee exits are completed, including preparing equipment and access for new hires and recovering assets and deactivating accounts when employees leave. The position is full-time, hourly, and non-exempt, with an eight-hour Monday-through-Friday schedule. Work is in person at the Costa Mesa, California office; hybrid and remote work are not available. The stated pay range is $26.00–$31.00 per hour. The company describes itself as an end-to-end renewable energy provider working across EV charging, fleet electrification, solar microgrids, battery energy storage, and hydroponic systems.

Requirements

At least 2 years of experience in office administration, IT support or help desk, office coordination, or a similar role; ideally a combination of these areas.
Hands-on experience setting up computers, workstations, monitors, printers, and peripherals.
Ability to troubleshoot hardware, software, internet, and network issues.
Experience administering user accounts in Google Workspace and/or Microsoft 365.
Ability to manage multiple day-to-day responsibilities, maintain accurate inventories and trackers, and follow through on vendors and orders without reminders.
Comfort requesting and comparing quotes, placing orders, and holding vendors to schedules and budgets.
Friendly, professional, and clear communication with employees, visitors, vendors, and field crews.
Dependable, proactive approach and willingness to help where needed; ability to handle interruptions and short-notice problems calmly.
Ability to work onsite at the Costa Mesa office Monday through Friday; no hybrid or remote work.
Ability to lift and move up to 50 pounds and use a step stool or ladder for stocking and workstation setup.
Strong communication skills and attention to detail.
Ability to stand, walk, sit, talk, hear, type, and write; spend prolonged periods sitting at a desk and working on a computer; reach, bend, kneel, use a step stool or ladder, and handle tools, cables, and small components.
Ability to commute reliably to Costa Mesa, California, or plan to relocate before starting work.

Nice To Haves

Google Workspace Administrator certification.
Google IT Support Professional Certificate or CompTIA A+ certification.
Experience with an asset-tracking or ticketing tool such as Snipe-IT, Asset Panda, Freshservice, or Jira Service Management.
Experience with shipping platforms and vendor portals such as UPS, FedEx, Amazon Business, or Uline.
Daily use of AI tools such as ChatGPT, Claude, Gemini, or Microsoft Copilot to draft, summarize, and work faster.
Experience in construction, EV charging, solar, or another business with field crews.
Valid California driver's license and clean driving record for occasional supply and PPE runs; mileage is reimbursed.

Responsibilities

Set up, configure, and troubleshoot laptops, workstations, monitors, printers, conference-room equipment, and other office technology.
Troubleshoot computer, internet, Wi-Fi, network, and software issues, escalating to internet, network, and software vendors when needed.
Administer accounts and access in Google Workspace, Slack, Microsoft 365, and Adobe, including creating, changing, and deactivating accounts and managing licenses and seats.
Maintain basic security practices, including MFA, password management, device passcodes, screen locks, and standard software builds for new machines.
Track software licenses and subscriptions, identify unused seats, and flag upcoming renewals.
Maintain IT setup checklists, account and access information, and vendor and support contacts.
Coordinate building maintenance, repairs, and office upkeep, including HVAC, plumbing, electrical, janitorial, pest control, alarm, and access services.
Obtain and compare vendor quotes, recommend selections, schedule work, and confirm completion.
Maintain a vendor and contract register with contacts, terms, and renewal dates.
Serve as the point of contact for the property manager, service providers, and deliveries.
Order office, breakroom, and restroom supplies; stock and replenish kitchen essentials on a set schedule.
Manage small-parcel shipping, receiving, outgoing packages, labels, tracking, and returns using UPS, FedEx, and USPS accounts.
Coordinate and prepare new-hire PPE and field equipment for construction and field-service staff.
Answer the front door, greet visitors, and direct guests, deliveries, and vendors.
Help keep the office clean, organized, welcoming, and functional.
Maintain an accurate inventory of company assets, including laptops, phones, monitors, tools, PPE, keys, and badges, with serial numbers, condition, and assignment.
Complete new-hire setup checklists, preparing workstations, accounts, phones, badges or keys, and PPE for the employee's first day.
Complete employee exit checklists, deactivate accounts on the day of separation, and recover assigned assets.
Track equipment check-outs and check-ins, repairs, and replacements, and recommend replacements before equipment fails.
Perform other duties as assigned.