Office Manager
About The Position
Caliber Collision is seeking an Office Manager for its Service Center in Jacksonville, FL - San Marco. This role involves performing various duties including assisting front office teammates with the necessary tools, training, and information, providing accurate and timely payroll and HR-related administration and recordkeeping for all center associates, maintaining Accounts Receivables, Accounts Payable accounts, and Cash Handling procedures to company standards, and ensuring a world-class customer experience through consistent application of Caliber Standard Operating Procedures. Caliber, founded in 1997, has grown to more than 1,600 centers nationwide and offers a full range of complementary automotive services, including Caliber Collision and Caliber Auto Glass. The company has been recognized by Forbes as one of "America's Best Large Employers" and received an Inc. 2021 Best in Business gold medal. With over 25,000 teammates, Caliber's purpose is "Restoring the Rhythm of Your Life®", committed to getting customers back on the road safely and providing an outstanding customer experience.
Requirements
- 3+ years of experience within a customer facing environment
- Must have a valid driver’s license and be eligible for coverage under our company insurance policy
- Effective verbal and written communication skills
- Ability to navigate multiple software systems, i.e., Microsoft Office Suite
- Work through competing priorities and adapt easily to a fast-paced environment
- Ability to provide personable, friendly customer service to internal and external customers
Nice To Haves
- 2+ years of experience with Accounts Payable, Accounts Receivable and Payroll
Responsibilities
- Assisting with providing the front office teammates with the necessary tools, training and information to effectively perform their job
- Providing accurate and timely payroll and HR-related administration and recordkeeping for all center associates
- Maintain Accounts Receivables, Accounts Payable accounts and Cash Handling procedures to company standards
- Provide a world class customer experience to all customers by ensuring center’s consistent application of all Caliber Standard Operating Procedure’s through ongoing training and monitoring
Benefits
- Immediately eligible for medical, dental and vision
- Industry Comparable Pay – Paid weekly and eligible for overtime
- Paid Vacation & Holidays – Can begin accruing day 1
- Career growth opportunities – we promote from within!
- A career for life: You’ll gain hands-on experience within a production shop
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
