Title Express - Office Manager (In-Office Dallas TX )

Copart•Dallas, TX

2d•$60,000•Onsite

About The Position

Copart, Inc. is a global technology leader and the premier online vehicle auction platform, with over 200 facilities worldwide. Copart connects vehicle sellers with more than 750,000 buyers in over 190 countries. The company is committed to providing an unmatched experience through its people, processes, and technology. The Office Manager is a crucial leadership role responsible for supporting and managing the team to ensure operational excellence and outstanding service to lenders, sellers, and Copart. This position involves overseeing daily workflows, conducting accuracy checks, training staff, and assisting the Senior Office Manager with strategic initiatives. The Office Manager also plays a vital role in building and maintaining relationships with lenders and Copart through professional communication and collaboration.

Requirements

Minimum 3 years' experience in office management, team leadership, or operations support.
Strong experience in training, auditing, and quality assurance within a team environment.
Excellent written and verbal communication skills with a professional demeanor.
Proven ability to build and maintain strong working relationships with external partners and internal stakeholders.
Strong problem-solving skills and the ability to manage multiple priorities simultaneously.
Detail-oriented with a commitment to accuracy and high standards.
Proficient in email communication platforms, Microsoft Office Suite, and other business tools.

Responsibilities

Support and oversee the team’s daily activities, ensuring accuracy and quality through spot checks and audits.
Train team members on department processes, tools, and best practices to ensure a consistent high level of performance.
Assist the Assistant General Manager in operational tasks, project management, and process improvements.
Serve as a liaison between the department and lenders, building strong professional relationships to facilitate smooth communication and collaboration.
Provide professional email support to lenders, sellers and Copart, maintaining a consistent tone of professionalism and responsiveness.
Troubleshoot and resolve issues promptly, escalating when necessary to maintain service quality.
Prepare and deliver presentations and training sessions to enhance team knowledge and skills.
Lead and participate in special projects to improve departmental efficiency and service delivery.
Maintain meticulous attention to detail and uphold high standards of professionalism and team dynamics.