Office Manager

Arrow Exterminators•Fort Worth, TX

4d•Onsite

About The Position

Arrow Exterminators is seeking a full-time Office Manager to provide uncompromised service, support, and administration to internal and external Service Center customers. This role involves assisting the Branch Manager with day-to-day branch activities and motivating team members to achieve service center goals. Arrow Exterminators is a family-owned and operated business since 1964, having grown to service 12 states with multiple offices to offer a personalized approach. Ranked as the sixth-largest pest and termite control company in the United States by revenue, the company fosters a welcoming, family-values-driven work environment. They attribute their success to passionate, highly trained team members and offer competitive compensation, a robust benefits package, and a family-oriented company culture.

Requirements

Office Administration experience
Working knowledge of Microsoft Office Suite
High school diploma or equivalent
Present a professional appearance
Able to work a 40-hour (minimum) workweek
Willing to work minimal overtime as needed

Responsibilities

Provide uncompromised service, support, and administration to internal and external Service Center customers
Aid the Branch Manager with overseeing the day-to-day activities within the branch
Communicate and motivate team members to achieve service center goals
Oversee all administrative staff and functions at a service center
Interact with customers and other team members by phone or email
Ensure services are entered, scheduled, posted, collected, and sold
Resolve customer concerns
Train, motivate, and work alongside team members