Office Manager In Home Healthcare

Brightstar Care • Waltham, MA

2d

About The Position

The Home Care Office Manager oversees the daily administrative operations of BrightStar Care’s home care services. This operational leader is responsible for keeping the office organized and efficient, supporting the care team, and helping enhance client services while maintaining high standards of care and compliance. The role serves as a liaison among administrative staff, caregivers, and clients and supports recruiting, employee onboarding, business development, and community outreach.

BrightStar Care describes its environment as supportive and collaborative, with opportunities for professional growth, flexible scheduling, performance-based rewards, and training and development. The position is with BrightStar Care of Concord, Lexington & Woburn.

Requirements

• 2–3 years of office management experience in a home care agency (must-have).
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and scheduling software.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive and confidential information with discretion.

Nice To Haves

• Bachelor’s degree in business administration, healthcare management, or a related field (preferred).
• Experience with payroll, billing, and HR functions.

Responsibilities

• Oversee day-to-day office operations, ensuring efficiency and organization.
• Serve as a liaison between the administrative team, caregivers, and clients to ensure seamless communication.
• Manage incoming calls, scheduling, and billing processes to support staff and client needs.
• Maintain compliance with BrightStar Care policies, state regulations, and healthcare industry standards.
• Assist with recruiting, onboarding, and credentialing new employees.
• Track office supplies, vendor relationships, and inventory management.
• Respond promptly to client and staff inquiries, resolving issues effectively.
• Support business development efforts, including marketing and community outreach.
• Maintain confidential records, documentation, and employee files.

Benefits

• Referral bonus.
• Weekly pay with direct deposit and early access via ZayZoon.
• Performance-based bonus.
• Company parties.
• Competitive salary.
• Flexible schedule.
• Opportunity for advancement.
• Profit sharing.
• Training and development.
• Professional development opportunities.
• Wellness programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed