Office Manager, Residence Life

Penn State University•University Park, IL

6d•$44,628 - $64,668

About The Position

The Residence Life Office is seeking a dynamic, energetic individual to join its team. The Residence Life Office is committed to the development of a living-learning community that fosters academic, social, cultural, and personal growth. We strive to enable residents to develop respect and responsibility for themselves and their communities. The Office Manager is a vital part of the team in helping to continue the vision and mission of the department. This position is responsible for providing administrative support for the Associate Director, Assistant Directors, and Coordinators of a residential area housing up to 7,500 students. The Office Manager oversees daily office operations, supervises support staff and student employees, manages administrative processes, coordinates room reservations, supports student conduct operations, and assists with budget administration.

Requirements

Microsoft Office software experience preferred.
Experience with computer software required.
Excellent organizational skills with the ability to manage multiple priorities.
Strong interpersonal skills and the ability to interact effectively with students, staff, faculty, and other departments.
Demonstrated customer service and communication skills.
Ability to maintain confidentiality and manage sensitive information.
Associate Degree 4+ years of relevant experience; or an equivalent combination of education and experience accepted.
Required Certifications: None.
Employment with the University will require successful completion of background check(s) in accordance with University policies.
Applicants must be authorized to work in the U.S.

Responsibilities

Create and disseminate calendars and/or rosters as needed.
Serve as primary receptionist, which includes answering telephones, greeting visitors, taking messages, opening, sorting, and distributing mail, scheduling appointments, and connecting students to appropriate staff and resources.
Make appropriate referrals to other offices.
Process room reservation requests.
Assist in maintaining area leadership staff calendars.
Assist in maintaining student files and records.
Supervise, train, and evaluate office administrative support assistant.
Select, supervise, train, evaluate, and determine work schedule for student workers in the office.
Oversee the administrative components of the area’s budget, including but not limited to purchasing reconciliation, form distribution, and paperwork organization.
Apply cultural competence to foster effective relationships with diverse students and staff.
Contribute toward a culture of continuous improvement by engaging in assessment and evaluation efforts.
Provide reports and balance sheets to the supervisor.
Maintain office equipment and supplies, including supply tracking and ordering.
Assist with Summer School and summer projects.
Other duties as assigned.