Office Manager

DVC MSO LLC • Kansas City, MO

13d

About The Position

Discover Vision Centers is seeking an experienced Office Manager to lead a clinic in Kansas City, Missouri. The role coordinates clinic operations and leads the daily activities of the care team, providing administrative oversight and leadership for services delivered at the assigned location, including clinical support staff and front office operations. The Office Manager helps ensure efficient workflows, high-quality patient care, and a positive team culture.

Requirements

• Three to five years of leadership or management experience in a healthcare setting.
• Knowledge of medical terminology.
• Strong organizational, leadership, and communication skills.
• Ability to lead teams while maintaining a patient-focused culture.

Nice To Haves

• Two years of college coursework or an Associate’s degree.
• Experience with Microsoft Word, Excel, Outlook, Paylocity, and NextGen (EMR).

Responsibilities

• Oversee daily clinic operations to support efficient patient flow and exceptional service.
• Supervise and support all staff members at the assigned location.
• Monitor staffing needs, scheduling, and operational workflows.
• Evaluate and maintain the quality of patient care and service delivery.
• Ensure department policies and procedures are followed and maintained.
• Train and onboard new front office team members.
• Address patient inquiries and concerns related to appointments, insurance coverage, and payment options.
• Manage employee performance evaluations and provide coaching and development for team members.
• Ensure compliance with company policies and state and federal regulations.
• Collaborate with leadership on operational goals and continuous improvement initiatives.

Benefits

• Medical and dental insurance.
• Employee discount program on Discover Vision products and services.
• Company-paid life insurance.
• Short-term and long-term disability insurance.
• Voluntary accident and critical illness/cancer insurance options.
• 401(k) retirement plan with both pre-tax and Roth options.
• Flexible spending account (FSA) options.
• Generous paid time off (PTO) program.
• Paid holidays and paid bereavement leave.
• Opportunities for continued professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed