Office Manager

Keystone Health • Chambersburg, PA

1d • Onsite

About The Position

At Keystone Health, the Office Manager is expected to feel empowered and fulfilled while contributing to the mission of delivering heartfelt care. This full-time role (40 hours per week, Monday-Friday, no weekends or holidays) is within Keystone Internal Medicine. The position involves maintaining administrative staff through recruitment, selection, orientation, and training, as well as ensuring a safe and secure work environment and fostering personal growth opportunities. Supervisory responsibilities encompass a full range of personnel management and staff leadership, including forecasting and budgeting for staffing needs, interviewing, hiring, and training employees, planning and directing work, appraising performance, rewarding and disciplining staff, and resolving complaints and problems. Keystone Health is a well-established, community-based, non-profit organization dedicated to providing high-quality healthcare to individuals and families, regardless of insurance status. The organization emphasizes a positive work culture built on employee appreciation, recognized autonomy, communication, connection-building, collaboration, ethical practices, and employee well-being.

Requirements

• Knowledge of medical office procedures
• Knowledge of billing/coding and insurance company operating procedures
• Ability to solve problems and correct errors
• Skill in establishing and maintaining effective working relationships with other employees, patients, organizations, and the public
• Versatility in all aspects of the office
• Exceptional organizational and communications (verbal and written) skills
• High school graduate or GED
• Previous medical office supervisory experience
• Experience in establishing and maintaining effective working relationships
• Graduate from accredited Medical Secretarial or Medical Receptionist School or comparable work experience

Responsibilities

• Maintain administrative staff by recruiting, selecting, orienting, and training employees
• Maintain a safe and secure work environment
• Develop personal growth opportunities for staff
• Forecast and budget for staffing needs
• Interview, hire, and train employees
• Plan, assign, and direct work
• Appraise performance
• Reward and discipline employees
• Address complaints and resolve problems

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 101-250 employees