Office Manager Part-Time

Exclusive Cleaning Services•Livonia, MI

10d•Onsite

About The Position

Exclusive Cleaning Services is a growing residential and commercial cleaning company looking for an organized, personable, and dependable Part-Time Office Manager to support our day-to-day operations. This role is the backbone of our office — you'll be the first voice our customers hear, a key resource for our cleaning team, and a face of our company in the community. If you want to thrive while helping a small business grow and love keeping things running smoothly, we'd love to hear from you.

Requirements

High school diploma or equivalent; some college preferred
Proficiency in Microsoft Word, Microsoft Excel, and Microsoft Outlook
Strong verbal and written communication skills
Comfortable speaking with customers, applicants, and community members
Highly organized with the ability to manage multiple priorities simultaneously
Reliable, punctual, and self-motivated
Ability to maintain confidentiality with sensitive employee and customer information

Nice To Haves

Prior experience in an office management, administrative, or customer service role
Experience in the cleaning, home services, or field services industry a plus
Familiarity with basic HR or recruiting processes
Comfortable with document scanning, digital filing, and basic data entry

Responsibilities

Answer incoming phone calls promptly and professionally
Monitor and return voicemail messages in a timely manner
Address and resolve customer complaints with professionalism and a solutions-first attitude
Screen incoming job applicants and review resumes for minimum qualifications
Schedule and conduct initial phone interviews with prospective candidates
Coordinate in-person interviews based on the availability of company owners
Review hours worked by cleaning staff for the previous business day
Contact cleaners to verify and confirm clock-in and clock-out times as needed
Attend networking meetings three (3) times per month as a company representative
Build and maintain positive relationships with local business contacts on behalf of the company
Perform light office cleaning duties including sweeping, mopping, and dusting
Digitize existing paper records and organize them within the company's filing system
Maintain a tidy, organized, and professional office environment
Other duties as assigned