Office Manager - Bilingual English/Spanish

EMR Metal Recycling•Dallas, TX

1d•$20 - $22•Onsite

About The Position

EMR USA is seeking an organized, customer-focused bilingual Office Manager to join our team in Dallas, Texas. In this role, you’ll oversee daily office operations, manage ticket payouts, maintain accurate transaction records, and help ensure efficient administrative processes across the site. The ideal candidate is detail-oriented, comfortable using computer systems, and committed to delivering excellent service while supporting a fast-paced office environment.

Requirements

Bilingual English/Spanish
Ability to work independently and as part of a team
Strong computer and administrative skills
Excellent customer service and interpersonal abilities
Strong written and verbal communication skills
Ability to maintain accuracy and organization in a busy environment
Ability to successfully pass a criminal background check, physical, and drug screening
High school diploma or GED required
Minimum of 2 years of customer service experience

Responsibilities

Process and pay out customer tickets accurately and efficiently
Maintain accurate accounting records for cash and check balances
Deliver exceptional customer service to dealers, vendors, and customers
Enter transaction data into manufacturing software systems
Maintain and organize transaction-related documentation and files
Answer phone calls and emails and direct inquiries appropriately
Assist with office budgeting and support adherence to operational budgets
Monitor office supply levels and coordinate purchasing as needed
Arrange office maintenance and ensure equipment remains operational
Track office performance and collaborate with leadership to improve processes and efficiency