Onsite Office Manager - Part-time (NPFL101526)
About The Position
The part-time Onsite Office Manager supports the Jockey Club of North Port property and its community association management operations. The role handles day-to-day office tasks and communications, assists homeowners with questions and HOA-related issues, and coordinates with the community association manager (CAM) when appropriate. It maintains owner, security, contact, and records information; supports billing, payment processing, deposits, and meeting preparation; and helps manage communications, vehicle passes, and meeting materials. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
Requirements
- High school diploma or GED required.
- Excellent verbal and written communication skills, including the ability to communicate effectively with internal and external customers.
- Excellent computer proficiency, including Microsoft Word, Excel, and PowerPoint.
- Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
- Ability to work independently and complete assignments within the parameters of instructions, prescribed routines, and standard accepted practices.
Nice To Haves
- Associate degree preferred.
Responsibilities
- Handle day-to-day tasks and communication in a fast-paced environment.
- Receive checks and help process payments.
- Assist owners with questions about policies and procedures and HOA-related issues, communicating with the CAM when appropriate.
- Open and distribute mail and packages.
- At the CAM’s direction, electronically file invoices and send them to the CAM for processing.
- Invoice property entities for water usage and confirm payment.
- Invoice property entities for employee vehicle passes and confirm payment.
- Keep contact lists, homeowner packets, security binders, owner files, the owner portal, and file and record retention systems up to date.
- Use Google Drive, Microsoft Word, Excel, and Outlook.
- Act as an owner liaison between owners or guests and vendors as needed.
- Process and make bank deposits twice weekly.
- Prepare for and attend quarterly HOA Board meetings according to set procedures.
- Prepare for and attend the Annual Owners Meeting and Reception according to set procedures.
- Prepare minutes for Board of Director and Annual Meetings.
- Assist in preparing, proofreading, and sending communications to owners and others.
- Prepare and manage ordering for annual vehicle passes and annual meeting materials.
- Assist the CAM with projects and meetings as requested.
- Attend miscellaneous meetings when requested by the CAM or Board of Directors.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
