Office Manager

Loved Ones In Home Care LLC • Bluffton, SC

12d • $50,000 - $55,000 • Onsite

About The Position

We are a private in-home care company based in West Virginia with 30 years of experience serving the Okatie and surrounding Lowcountry communities. We are seeking a highly organized, compassionate, and detail-oriented Office Administrator / Scheduling Coordinator to join our team. This position plays a critical role in ensuring our clients receive dependable, high-quality care by coordinating caregiver schedules, supporting office operations, and maintaining clear communication between clients, caregivers, and leadership. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and understands the importance of reliability and discretion in a healthcare setting.

Requirements

• 2+ years of office administration or scheduling experience (healthcare preferred)
• Experience in home care, healthcare, or staffing industry strongly preferred
• Strong organizational and time-management skills
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to multitask and problem-solve under pressure
• Professional demeanor and compassionate attitude

Nice To Haves

• Dependable and self-motivated
• Calm and solution-focused in urgent situations
• Strong attention to detail
• Team-oriented with a positive attitude
• Understanding of HIPAA and confidentiality standards

Responsibilities

• Create and manage weekly caregiver schedules
• Match caregivers to clients based on skills, availability, and personality fit
• Fill open shifts quickly, including evenings/weekends as needed
• Manage call-offs and last-minute schedule changes
• Communicate schedule updates clearly to caregivers and clients
• Monitor overtime and maintain efficient staffing levels
• Answer phones and respond to client and caregiver inquiries professionally
• Maintain accurate client and employee records
• Assist with onboarding paperwork and documentation
• Track caregiver certifications, TB tests, background checks, and training
• Support billing and payroll processing (as needed)
• Ensure compliance with company policies and South Carolina regulations
• Provide exceptional customer service to clients and families
• Conduct follow-up calls to ensure client satisfaction
• Support caregivers with scheduling concerns and documentation questions
• Maintain confidentiality and professionalism at all times

Benefits

• Paid time off
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed