Office Manager, part-time

Ageless Mens Health•Germantown, TN

11d•Onsite

About The Position

Ageless Women’s Health is seeking an Office Manager for its Germantown, TN location. This role serves as the primary point of contact for patients, managing check-ins, phone calls, scheduling, insurance verification, and payment collection. The Office Manager is responsible for ensuring a positive and efficient patient experience while maintaining accurate patient information and HIPAA compliance. The position is part-time, requiring 10-15 hours per week, with a schedule of Monday-Friday, either 8 am-10 am for two days or 11 am for three days, totaling 13 hours per week. The company is a growing leader in women's health and wellness, focusing on hormone replacement therapy (HRT), wellness optimization, and preventative health services.

Requirements

1+ year of experience in a medical office, clinic, or healthcare front desk preferred
Strong customer service and communication skills
Organized, dependable, and detail-oriented
Knowledge of insurance verification and HIPAA compliance
Comfortable multitasking and prioritizing in a busy, walk-in environment

Responsibilities

Greet patients and manage check-in/check-out for both scheduled and walk-in visits
Answer phones and schedule appointments
Verify insurance coverage and collect copays
Collect payments from self-pay patients immediately after visits and follow up on missed payments, including phone outreach for outstanding balances
Maintain accurate patient information and uphold HIPAA compliance
Support clinic operations and ensure smooth daily workflow
Deliver professional, friendly service to every patient