Office Manager, Workplace & IT Coordinator

Pivotal Health•Los Angeles, CA

1d•$30 - $40•Onsite

About The Position

Pivotal Health is seeking an Office Manager, Workplace & IT Coordinator to manage the day-to-day operations of their Los Angeles office. This role will be responsible for ensuring the office runs smoothly, managing vendors, setting up new hires, and providing first-line IT support for issues like laptop or Wi-Fi problems. The ideal candidate will be comfortable with both administrative tasks, such as restocking the supply closet, and more strategic responsibilities, like negotiating vendor contracts. This position emphasizes building systems and processes to improve efficiency, such as creating a shared FAQ or establishing clear escalation paths to avoid repetitive questions. The role involves partnering with IT/Security on equipment and access, but the day-to-day decision-making authority rests with the Office Manager.

Requirements

2–4 years in office management, workplace, or operations — ideally at a startup where priorities shift and ambiguity is normal.
Comfortable with basic IT troubleshooting (wifi, hardware, account access) — you don't need to be technical, but you can't be intimidated by it.
A genuine service mindset with no ego about task size: equally at home negotiating a vendor contract and restocking the snack shelf.
Strong communicator with good judgment under ambiguity and real discretion handling sensitive information.
An eye for detail — you understand that small things (signage, seating, a clean kitchen) add up to how people experience a room.
This is an individual-contributor role built around ownership and follow-through, not oversight — you'll build the systems and be the go-to person, not manage a team.

Nice To Haves

Experience in healthcare, health tech, or another regulated industry.
Familiarity with Rippling, Google Workspace admin, or basic MDM platforms.
Event planning experience.

Responsibilities

Own facilities, vendor relationships, and the office budget end-to-end — from contract negotiations to renewals.
Keep shared spaces (kitchen, supply closet, common areas) stocked, organized, and genuinely welcoming.
Run onboarding logistics for every new hire — desk setup, equipment, and a first-day experience that feels considered.
Serve as first-line IT support: basic troubleshooting (wifi, hardware, account access) and equipment provisioning in partnership with IT/Security.
Track company assets and manage AV for meetings and events.
Plan and run in-person events sized for a growing office.
Build the lightweight systems — a Slack channel, a Notion FAQ — that don't exist yet, so recurring questions get answered once.