Office Manager/Front Desk Coordinator

The Joint Chiropractic • Danville, CA

5d • Onsite

About The Position

The Joint Chiropractic is seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator for a customer-facing role supporting patient experience, front office operations, and clinic growth. The position is based in Danville, California, in a retail healthcare setting. The role involves welcoming patients, coordinating clinic flow, selling wellness plans and memberships, and supporting sales and outreach efforts. The successful candidate will help create a positive patient experience alongside clinic team members and chiropractors. The posting describes the position as part-time, although it also includes a conflicting statement about the stability of a full-time role. Employment terms, including wages and benefits, are set by the franchisee.

Requirements

• High school diploma or equivalent required.
• Strong phone, computer, and multitasking skills.
• Energetic, motivated, and confident in a goal-driven environment.
• Positive attitude with a team-oriented mindset.
• Must be able to stand or sit for long periods and lift up to 50 pounds.

Nice To Haves

• Minimum one year of customer service and sales experience preferred.
• Office management or marketing experience is a plus.

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression.
• Manage patient flow through the clinic in a timely and organized manner.
• Present and sell wellness plans and membership packages confidently and accurately.
• Support clinic sales goals by converting new and returning patients into members.
• Answer phone calls and assist with appointment scheduling and patient inquiries.
• Re-engage inactive members and maintain up-to-date patient records using POS software.
• Assist with clinic marketing efforts and community outreach.
• Maintain a clean, organized front desk and clinic environment.
• Collaborate with team members and chiropractors to ensure a positive patient experience.

Benefits

• Opportunities for future growth and development.
• Bonus potential is mentioned, with the posting noting that this should be removed if not offered by the clinic.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED