Office Management & Workplace Events Lead

Upstart•New York, NY

16h•Onsite

About The Position

Upstart's Office Management + Workplace Events team is responsible for creating environments where Upstarters can do their best work—whether they’re collaborating in person or operating in a digital-first model. The team focuses on building thoughtful, scalable workplace experiences that support productivity, connection, and operational excellence across our offices. As the Office Management and Workplace Events Lead, you will play a key role in launching Upstart’s New York City office and bringing our Digital First strategy to life in a new market. You will own the day-to-day onsite experience and help establish the systems, processes, and partnerships that make the office a functional and welcoming space from day one. This role is ideal for someone who enjoys building structure in a new environment while delivering a consistent, high-quality workplace experience.

Requirements

Bachelor’s degree or equivalent practical experience
4+ years of experience in office management, workplace operations, or administrative operations roles
Experience coordinating office operations in a corporate environment, including facilities, events, or employee services
Experience working with external vendors or service providers to support workplace operations

Nice To Haves

Experience supporting office openings, relocations, or new workplace initiatives
Experience supporting executive-facing meetings or onsite events
Knowledge of workplace operations processes such as space planning or office logistics
Ability to coordinate across teams such as IT, People Operations, and Executive Administration
Experience working in a fast-paced or high-growth environment

Responsibilities

Launch and operationalize the NYC office, establishing day-to-day workflows, vendor partnerships, and employee experience standards
Own daily office operations, including reception, catering, mail services, seating coordination, and guest experience
Partner with building management to support facilities operations, safety compliance, and implementation of building protocols
Plan and coordinate onsite meetings, events, and team gatherings in partnership with IT, Executive Administration, and People Operations
Manage vendor relationships, including onboarding, scheduling, and ongoing coordination of services
Track and maintain workplace data, including headcount, space usage, and basic budget tracking

Benefits

Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees
Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose
Health Savings Account contributions from Upstart for eligible plans
Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage
Paid time off, sick and safe time, and company holidays
Paid family and parental leave to support caregiving and major life moments
Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving
Employee Assistance Program (EAP) offering mental health support and life-centered resources
Financial wellness resources, including access to financial planning tools and a financial concierge service
Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs)
Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!).