Office Experience - Mail Specialist (Toronto)

Zurich Insurance Company Ltd.Toronto, ON
CA$39,000 - CA$45,000Hybrid

About The Position

Zurich Canada is seeking an Office Experience, Mail Specialist to join their Office Experience team and support Mail, Imaging and Office services. The role is based in Toronto and reports to the AVP, Office Experience Manager. The position is part of a 5-person team with primary responsibility for Mail and Imaging support. The ideal candidate will have a strong customer service background, a desire to enhance the office experience, and strong PC skills with attention to detail. This is a new vacancy and offers an opportunity to build knowledge and experience in a supportive environment.

Requirements

  • 1-3 years in Office, Mail or Admin experience
  • High school diploma

Responsibilities

  • Receiving, receipt and delivery of mail, following security protocols and monitoring equipment and supplies.
  • Sorting of inbound mail into pre labelled mail bins.
  • Sort and research all unidentifiable mail.
  • Pick up and sort interoffice mail.
  • Pick up and process outbound mail and prepare for pick up.
  • Replenish postage meter utilizing the "Postage by Phone" process. Reconcile postage account monthly.
  • Outbound and inbound courier processing.
  • Incoming record storage/outgoing record storage picked up by request on an as-needed basis.
  • Coordinate records pick up by Iron Mountain.
  • Direct Iron Mountain shredding bin pick up.
  • Remove filled shredding bins and replace with empty bins as requested.
  • Scanning and printing projects as requested by business units.
  • Backfill for Reception and Office Services roles to cover breaks and absences.
  • Invoicing and administrative tasks, as assigned.
  • Office services support – vendor escort, general facilities tasks, printer maintenance, service calls, dishwasher support and meeting set ups.
  • Switchboard coverage as required.

Benefits

  • Comprehensive health/benefits plan with varying levels of coverage
  • Competitive total compensation package
  • Four weeks of vacation per year
  • Four personal days per year
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