Kingsmill Realty Office Coordinator

Kingsmill Resort•Williamsburg, VA

10d•Onsite

About The Position

Kingsmill Realty is seeking a detailed, organized, self-starting, and proactive Office Coordinator who takes pride in providing quality work. This role requires strong written and verbal communication skills and the ability to multitask between multiple roles. The Office Coordinator will provide daily administrative support to agents and staff, manage calendars, handle lead rotation and assignment, screen calls and emails, assist with onboarding new agents, and manage various office and marketing tasks.

Requirements

Must have experience in database management
Must be proficient with common word processing and spreadsheet software
Must be detail oriented and have excellent time management skills
Possess strong customer service skills
Strong written and verbal communication skills
High School Diploma or equivalent required

Responsibilities

Provide daily administrative support to the agents and staff
Manage calendars: Keep agents apprised of calendar, action items, messages and relevant business issues, both internal and external
Send daily lead rotation to team members
Assign leads as rotation follows
Input all leads into proper systems
Screen incoming calls & email correspondence. Determine the priority and respond appropriately.
Make recommendations as needed regarding appropriate action and follow-up
Gather voicemail messages and phone messages, taking initiative on appropriate action or routing to the appropriate person
Assist on Onboarding New agents
Work with Microsoft Outlook, Google and other technology and apps to support office functions
Compiling stats and reports pulled from the MLS as request by the staff
Folder content upkeep for all marketing material to clients
Assist agents with the paperwork needed to show properties
Create a Duty Agent schedule for weekends
Maintain and upkeep with daily office needs
Order office supplies as needed
Take proper marketing material to Resort as needed
Send out contract notifications to internal personnel
Check for mail at proper mailboxes at KRI Office & KM Resort
Other daily duties as needed within their abilities