Office Coordinator - Lincoln Trail

Career Team•Bardstown, KY

8d•Onsite

About The Position

Career TEAM is seeking a professional, organized, and customer-focused Office Coordinator to support daily operations at the Kentucky Career Center in Bardstown, Kentucky. The role is a welcoming first point of contact for visitors and callers, helps customers navigate center resources, and provides reception, scheduling, and general administrative support. It focuses on office coordination and does not include case management, eligibility determinations, customer enrollment, or review of customer program documentation. The position is based onsite and involves regular interaction with the public. Work may include moving office supplies, preparing meeting spaces, and maintaining shared areas, and may often require sitting for long periods at a desk. Employment is contingent upon successful completion of a background check.

Requirements

High school diploma or GED.
Strong customer service, verbal communication, and written communication skills.
Basic computer proficiency, including email, internet use, and common office applications.
Ability to operate or learn to operate standard office equipment such as printers and copiers.
Strong organizational skills, attention to detail, and ability to manage multiple tasks in a busy office setting.
Ability to work professionally with a culturally diverse customer base and maintain a welcoming, respectful environment.
Dependability, sound judgment, and ability to follow instructions and established office procedures.

Nice To Haves

Previous front desk, reception, office administration, or customer service experience.
Experience with appointment scheduling, maintaining public information displays, or supporting meetings and events.
Familiarity with workforce development services or a career center environment.
Experience using Microsoft Word, Excel, and Outlook.

Responsibilities

Welcome walk-in visitors professionally and coordinate the center check-in process.
Answer incoming calls, respond to general inquiries, route calls, and take and distribute accurate messages promptly.
Provide basic information about center services and direct program-specific questions to the appropriate staff member.
Direct visitors to scheduled appointments, classes, meetings, and other center activities.
Schedule meetings and appointments using the center’s scheduling software and coordinate meeting rooms.
Direct customers to resource-room computers and job-search resources and provide basic computer assistance when appropriate.
Monitor resource-room activity and notify the supervisor of safety, facility, or other concerns.
Maintain and update public-facing center information platforms, such as the KCC Corner, as assigned.
Assist with posting job openings and maintaining current employment information in public areas.
Monitor flyers and other public information materials, make copies of existing materials, and replenish displays.
Prepare conference or training rooms for meetings, classes, and events, including arranging materials.
Operate common office equipment, including computers, printers, copiers, and fax machines, and report equipment issues.
Maintain an orderly reception area and help keep shared office spaces, resource-room areas, and training-room computer areas clean and organized.
Perform routine light cleaning and sanitizing of workstations and shared-use computers and check and tidy public restrooms as assigned.
Provide general administrative support, including routine data entry unrelated to eligibility determinations, enrollment decisions, case management, or review of customer program documentation.
Communicate professionally and respectfully with customers, coworkers, employers, and community partners from diverse backgrounds.
Protect confidential information and follow applicable workplace procedures.
Perform other related administrative and office-support duties as assigned.