Office Coordinator-ARC and Counseling Services

Wartburg College • Waverly, IA

32d • Onsite

About The Position

The Office Coordinator for the Academic Resource Center (ARC) and Counseling Services at Wartburg College is a full-time, 10-month position. This role is responsible for providing general office support to the ARC and Counseling Services, proctoring exams for Testing Services, and supervising student workers. The position reports to the Academic Success Programs Director.

Requirements

• Equivalent of two years post-secondary education
• Proficiency in MS Office computer applications
• General secretarial skills
• 18 months of related experience
• Excellent communication, interpersonal, and customer service skills
• Ability to multi-task

Nice To Haves

• Prior experience in an academic setting
• Supervisory experience

Responsibilities

• Provide support for ARC and Counseling professional staff by monitoring overall office functions, maintaining office records, overseeing office equipment and supply orders, and managing scheduling and calendars as needed.
• Provide front line triage support for walk in visitors and concerns when student staff are not available.
• Respond to requests and disseminate information that requires explanation and interpretation of college and departmental policies and procedures.
• Serve as primary test proctor in conjunction with Disability and Access Coordinator; receive exam requests, schedule exams and exam rooms, administer exams, uphold testing policies and procedures.
• Supervise ARC Peers (student employees), including mentoring student manager position(s); responsible for hiring, training, scheduling, evaluation, and general supervision.
• Create and maintain ARC services data collection and organization utilizing Excel and other software.
• Establish and maintain department records and data collection databases utilizing Excel and other software.
• Coordinate the departmental budgeting process, including managing payment for bills and other expenses.
• Supervise Counseling student employees; responsible for hiring, training, scheduling, evaluation, and general supervision.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree