Office Coordinator
About The Position
Are you someone who enjoys helping people, keeping things organized, and making sure no detail falls through the cracks? We are looking for a professional, proactive, and customer-focused Office Coordinator to join our Brighton team. In this highly visible role, you will create a welcoming experience for customers, employees, vendors, and visitors while helping the office run smoothly each day. This is more than a traditional receptionist position. You will support our Sales and Rental teams, coordinate office services, manage incoming website leads, and help customer opportunities reach the right team members quickly. If you enjoy variety, take pride in being dependable, and like being the person others count on, this could be a great opportunity for you.
Requirements
- Excellent verbal and written communication skills with a professional, friendly approach.
- Strong customer-service, organizational, and time-management skills.
- Ability to manage multiple priorities, maintain accuracy, and follow through in a fast-paced environment.
- Ability to work independently, take initiative, and collaborate across departments.
- Comfort learning and using Microsoft Outlook, Word, Excel, Teams, CRM or lead-tracking software, email, and multiline telephone systems.
Nice To Haves
- Previous experience as an office coordinator, receptionist, administrative assistant, or customer service professional.
- Experience supporting Sales or Rental teams or working with CRM, lead-management, or customer-tracking systems.
- Experience in construction equipment, heavy equipment, rental, automotive, logistics, or a related industry.
- Experience working in a multi-location or corporate environment.
- Experience in equipment rental or construction is helpful but not required. We welcome candidates with transferable experience from other customer-focused, administrative, automotive, logistics, or service environments.
Responsibilities
- Serve as the first point of contact for customers, visitors, vendors, and employees.
- Greet visitors and provide a professional, welcoming experience.
- Answer, screen, and direct incoming calls and general customer inquiries.
- Manage incoming and outgoing mail, packages, and deliveries.
- Maintain a clean, organized, and professional reception area.
- Coordinate day-to-day office administrative activities and maintain office organization and appearance.
- Order and monitor office supplies, refreshments, and other materials while anticipating future needs.
- Coordinate with cleaning staff, office vendors, and service providers.
- Assist with meetings, company events, employee activities, and office functions.
- Support management with administrative projects and assignments.
- Provide administrative support to the Sales and Rental departments.
- Assist with customer inquiries and route sales, rental, and website opportunities to the appropriate team member.
- Help with customer follow-up, documentation, and transaction paperwork.
- Maintain accurate customer and lead-tracking information and monitor follow-up activity.
- Assist management with lead reporting and help ensure customer opportunities are not overlooked.
- Support improvements to the company's lead-response process.
- Assist with filing, data entry, document preparation, and record maintenance.
- Maintain the confidentiality of company and customer information.
- Provide occasional support to other departments and assist with special projects.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
