Floating Office Coordinator
TherapySouth•Daphne, AL
•$17 - $21
About The Position
TherapySouth is seeking a team-oriented Office Coordinator to assist with the clinic’s day-to-day operational and administrative functions. The position is based in West Mobile and floats to all South Alabama clinics. The coordinator provides customer service, schedules patients, supports insurance and payment processes, handles required documentation, and submits weekly reports while complying with company policies and applicable regulations.
Requirements
- High school diploma or equivalent.
- Experience in a medical or clinical office.
- Experience with insurance verification.
Responsibilities
- Demonstrate outstanding customer service.
- Schedule new and returning patients.
- Verify patient insurance, obtain necessary approval and pre-certification, and ensure required documentation is completed.
- Calculate patient balances and advance payments due to ensure payment is received at the time of service.
- Collect over-the-counter payments in accordance with Patient Payment Guidelines and enter payments into the billing system.
- Send required documentation to case managers, adjusters, and others for workers’ compensation patients.
- Contact referrals on the day they are received and attempt to schedule an appointment within 24 hours.
- Run weekly reports and submit them to the central business office in a timely manner.
- Comply with company policies and procedures and applicable state and federal regulations.
- Perform other duties as required to meet company needs.
Benefits
- Competitive pay with performance-based merit increases.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Retirement plan with company matching.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
