Office Coordinator - Endocrinology Rochester Hills

Trinity Health • Rochester Hills, MI

1d

About The Position

Trinity Health IHA Medical Group is seeking a compassionate and motivated Office Coordinator to oversee specified areas of the office in collaboration with the Practice Manager. The role helps deliver exceptional patient care by ensuring friendly, efficient service and maintaining the flow of the office. The Office Coordinator also works with other supervisors to achieve operational goals defined by practice leadership. This position requires a Medical Assistant background or experience and includes training Medical Assistant staff.

Requirements

• High school diploma or equivalent, with applicable college coursework or seminars in management and supervision.
• For Office Coordinators who train Medical Assistant staff, Medical Assistant credentials from one of the listed certifying agencies are required: American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Center for Competency Testing (NCMA), National Healthcareer Association (CCMA), National Association of Health Professionals (NRCMA), or American Medical Certification Association (CMAC).
• Minimum 3–5 years of experience working in a medical office, with reception or cross-trained Medical Assisting duties.

Nice To Haves

• Associate or bachelor’s degree in a relevant field such as Management or Healthcare Administration.
• Prior supervisory experience.

Responsibilities

• Supervise day-to-day operations of assigned areas.
• Manage complex patient reception, medical records, or insurance issues.
• Suggest improvements to processes and the customer experience.
• Assist with recruitment, hiring, orientation, training, and coaching of staff.
• Maintain staff scheduling, time, and attendance.
• Evaluate staff performance and recommend promotions and disciplinary action.
• Coordinate care and serve as a liaison between patients and providers.
• Support quality improvement initiatives and disease management programs.

Benefits

• Day-one benefits with no waiting period for eligible team members.
• Competitive pay.
• Medical, dental, and vision coverage.
• Opportunities for professional growth, development, and career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED