Office Coordinator II

Unio specialty care • San Francisco, CA

1d • $30 - $37 • Hybrid

About The Position

The Office Coordinator II is responsible for the implementation of front-office services and daily operations of the Physician/s practice. Communication with staff in all departments is paramount in this position, ensuring that the front office operation needs are met effectively and efficiently.

Requirements

• High school diploma or equivalent required.
• Knowledge of state and federal laws that apply to the duties of this position.
• Knowledge of medical practices, terminology, and reimbursement policies.
• Microsoft Office Skills (Word, Excel, PowerPoint, Outlook).

Nice To Haves

• Bilingual in Spanish is a plus
• 4-5 years of prior experience in a medical setting preferred.

Responsibilities

• Assist and support the Practice Manager in the daily management of the front office, helping to establish and maintain routine procedures specific to the practice as well as ensure that company policies are followed.
• Oversee day-to-day activities of the Front Office, serve as a resource for front office staff and as a liaison between staff and physicians and/or the Practice Manager.
• Communicate with back-office staff upon patient arrival. Ensure that instructions and other communications from the Physicians and/or the Practice Manager are conveyed to appropriate personnel.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Assist with entering and/or scanning patient information into various medical record systems.
• Review patient schedule and manage appointment reminder calls to patients.
• Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality, care, and concern with each internal and external customer.
• Notify the physician if there are any schedule changes.
• Assist with prescription refills when needed.
• Adhere to safety policies and procedures and may serve as the Safety Officer at the respective work site.
• Support and uphold established policies, procedures, objectives, quality improvement, safety, environmental and infection control, and codes and requirements for regulatory agencies.
• Coordinate billing and liaison with billing service.

Benefits

• Competitive Salary and Health Benefits (Medical, Dental, Vision)
• Generous time off (start accruing on your first day - no waiting period)
• Paid Holidays
• 401(k)
• Company Discounts
• Collaborative work environment - we want our employees to have a say in how we run our office
• Employee Recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED