2627 | Office Coordinator (Attendance + Compliance)

Tulsa Legacy Charter SchoolTulsa, OK
Onsite

About The Position

The Office Coordinator 1 – Attendance & Compliance ensures the real-time execution of all front office and attendance systems on campus, maintaining accuracy, consistency, and a strong family experience while supporting compliance through daily operational routines. This role is responsible for the daily, campus-based execution of attendance and front office systems. This role does not own student information system design, data governance, or official record-keeping processes, which are managed at the district level. The Office Manager reports to the Director of Campus Operations (DCO), who is responsible for coaching, managing, and ensuring effective execution of all front office systems. This is a 12-month role reporting to the Principal and Director of Campus Operations.

Requirements

  • High school diploma required; bachelor’s degree preferred or equivalent professional experience
  • 2+ years of experience in school operations, administrative support, or a high-volume, customer-facing environment
  • Demonstrated ability to manage multiple priorities in a fast-paced setting with strong attention to detail and accuracy
  • Ability to execute systems and processes consistently, including time-sensitive tasks with daily deadlines
  • Strong organizational skills with the ability to maintain accurate documentation and records
  • Proficiency with Google Workspace (Docs, Sheets, Forms) or Microsoft Office
  • Strong verbal and written communication skills, with the ability to interact professionally with families, staff, and visitors
  • Ability to problem-solve in real time and escalate issues appropriately
  • Demonstrated reliability, punctuality, and professional accountability
  • Ability to work collaboratively within a team structure to ensure continuous front office coverage and operational continuity

Nice To Haves

  • Bachelor's degree
  • Experience working in a K–12 school setting
  • Experience supporting attendance processes, scheduling, or daily school operations
  • Familiarity with student information systems (e.g., PowerSchool, Infinite Campus, Skyward)
  • Experience maintaining compliance-related documentation or supporting audit processes
  • Experience working in structured, systems-driven environments with clear expectations and accountability

Responsibilities

  • Manage all front office workflows: Phones, visitors, check-in/out, late arrivals, early dismissals
  • Ensure consistent execution of: Visitor protocols, Campus safety procedures
  • Serve as the first point of contact for families and visitors
  • Maintain a welcoming, professional, and highly responsive front office environment
  • Manage: Early dismissals, Late arrivals, Transportation changes (front office side)
  • Ensure all transitions are documented and communicated in real time
  • Support daily coordination with Health Services: Student pick-up due to illness, Documentation routing
  • Execute established processes with fidelity; escalate gaps or inconsistencies to the DCO
  • Execute established systems with fidelity
  • Identify breakdowns and elevate to DCO
  • Support continuous improvement through feedback (not redesign)
  • Maintain continuous front office operational coverage during all school hours as a shared responsibility of the front office team
  • Coordinate proactively with team members to ensure coverage for absences, transitions, and high-demand periods
  • Adjust schedules and responsibilities as needed to ensure uninterrupted operations
  • Identify operational issues or breakdowns in real time and escalate to the DCO
  • Maintain clear and timely communication with staff and families to ensure smooth daily operations
  • Prioritize front office operations and primary role responsibilities over all secondary tasks to ensure consistent daily execution
  • Execute daily attendance processes: Collect, verify, and input attendance data
  • Track tardies and early dismissals in real time
  • Follow up on same-day attendance discrepancies with teachers and families
  • Ensure attendance is accurate by designated daily deadlines
  • Contact families regarding: Same-day absences, Attendance inconsistencies
  • Support clear and timely communication aligned to campus expectations
  • Escalate chronic concerns to school leadership
  • Participate as a member of the attendance committee, ensuring presence and all action steps completed.
  • Support real-time data entry related to attendance and daily student movement
  • Submit required updates to the SIS in alignment with established processes
  • Partner with the SIS Coordinator to resolve discrepancies and ensure accuracy
  • Support compliance with state and audit requirements through accurate and timely execution of attendance processes
  • Partner with SIS Coordinator (DDO-managed) for data integrity
  • Maintain audit-ready documentation
  • Execute attendance processes in alignment with state requirements and district protocols
  • Support reporting cycles
  • Maintain organized, audit-ready documentation at the campus level
  • Collect and organize required attendance documentation in alignment with district processes
  • Support compliance routines, but do not own compliance systems
  • Collaborate with colleagues to continuously improve practices and achieve school/district goals.
  • Engage in professional development aligned with role responsibilities and growth.
  • Uphold the values of confidentiality, accountability, and high expectations.
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