About The Position

The Office Coordinator/Administrative Assistant coordinates all front desk operations and helps create an approachable, inviting environment for employees and customers. The role provides administrative support to the management team and organizes, plans, and performs general office functions. This position is based in a professional office environment and routinely uses standard office equipment.

Requirements

  • High school diploma.
  • At least 3 years of receptionist or administrative assistant experience.
  • Customer service skills.
  • Proficiency in all Microsoft Office programs.
  • Ability to practice and demonstrate DALB Core Values.
  • Be a team player with a positive attitude.
  • Effectively communicate through varying modes of communication.
  • Be technologically savvy, learn new programs quickly, and troubleshoot.
  • Provide excellent customer service and customer interactions.
  • Demonstrate excellent attention to detail and high accuracy with documents.
  • Be flexible in daily routines and able to prioritize and manage shifting responsibilities.
  • Assess, prioritize, and act quickly; solve problems and maintain confidentiality.
  • Have strong organizational and planning skills.
  • Have excellent interpersonal and communication skills.
  • Demonstrate proficient time management.
  • Support the team in achieving its goals and maintain a consistent, professional dress and manner.

Responsibilities

  • Serve as the first point of contact by phone, email, and in person.
  • Answer, screen, and transfer incoming phone calls.
  • Organize and prepare for meetings, including gathering documents and handling meeting logistics.
  • Manage room calendars, set up meetings, and move meetings as needed.
  • Identify weekly office supply needs, requisition supplies, and maintain organization and storage.
  • Maintain security procedures and issue visitor badges.
  • Manage catering orders for office meetings and customer visits.
  • Accept deliveries and process packages, ensuring they reach the intended recipient promptly.
  • Prepare outgoing USPS mail and maintain the postage meter account and postage supply inventory.
  • Compose routine and non-routine business documents for designated individuals using Microsoft Excel, Word, and PowerPoint.
  • Perform administrative support, filing, and general clerical functions.
  • Set up conference rooms and teleconference lines and prepare supporting documentation.
  • Arrange travel and lodging for certain executives and managers as needed.
  • Follow established procedures and perform routine duties.
  • Maintain and stock the kitchenette, conference rooms, meeting rooms, and training rooms.
  • Document front-office procedures.
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