Office Clerk

Old Dominion Freight Line • Chesapeake, VA

6d

About The Position

Old Dominion Freight Line is seeking a Service Center Office Clerk to provide administrative support to service center staff and help maintain smooth operations. The role involves maintaining files, logs, and records accurately and promptly while providing exceptional customer service to internal and external customers. The clerk prepares freight paperwork and documents, maintains confidential DOT files, creates reports using AS400 and SAP, and responds to customer inquiries by phone. The listed compensation range is $19.29–$23.43; actual compensation may vary based on location, experience, education, skills, market conditions, and applicable wage requirements. The regular workdays are Monday through Friday. Shift and hours are to be determined and may change based on scheduling and business needs.

Requirements

• Three years of office experience; transportation industry experience is preferred.
• Proficiency with AS400, SAP, and Microsoft Office.
• Excellent verbal and written communication skills.
• Detail oriented.

Nice To Haves

• High school degree or equivalent is preferred.
• Experience in the transportation industry.

Responsibilities

• Provide administrative support and assistance to service center personnel to support productivity and smooth operations.
• Prepare and maintain daily paperwork required to move freight, including DOT files, ensuring confidentiality, accuracy, and timeliness.
• Prepare documents and reports using AS400 and SAP.
• Answer phones and provide customers with rate quotes and delivery information.
• Provide exceptional customer service to internal and external customers.
• Maintain files, logs, and records accurately and promptly.

Benefits

• Health benefits, including a zero-premium medical plan for employee-only coverage.
• Vision and dental coverage.
• Short-term and long-term disability.
• Flexible spending accounts.
• 401(k) retirement plan with company match and additional annual discretionary match opportunity.
• Life insurance.
• Wellness program.
• Tuition reimbursement for drivers and technicians.
• Training and growth opportunities.
• Career advancement opportunities through a promote-from-within philosophy.
• Career opportunities at more than 260 service centers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED