Office Clerk-Winnebago, NE

Ho-Chunk, Inc.•Winnebago, MN
•Onsite

About The Position

The Office Clerk completes customer service and administrative organization tasks to promote efficient office operations. The role professionally promotes All Native Solutions and assists with sales growth. It provides courteous service to incoming callers, prepares quotes for current and prospective clients, updates customer records, creates spreadsheets to track quotes and clients, applies payments, supports collection efforts to keep accounts current, and performs monthly reporting. The position is part-time, Monday through Friday from 9 a.m. to 2 p.m., and is based in a professional office environment. Travel is primarily local during the business day. The position has no supervisory responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties and responsibilities may change at any time.

Requirements

  • Previous customer service experience, including at least 3 years of high-volume experience.
  • Strong verbal and written communication skills.
  • Superior interpersonal skills to build rapport with prospective and existing customers.
  • Ability to set priorities and manage multiple tasks.
  • Ability to work independently with minimal supervision and maintain professional, client-focused skills.
  • Demonstrated ability to learn and apply technical knowledge; moderate technical knowledge is required.
  • Strong influence, persuasion, and negotiation skills.
  • Reliability and high personal integrity.
  • Proficiency with PCs, Microsoft Word, Excel, Outlook, and Internet Explorer.
  • High school diploma or equivalent.
  • Valid driver's license and insurability under the company's insurance provider/program.
  • Specific vision abilities, including close, distance, and color vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

  • Sales experience.
  • Ability to upsell.

Responsibilities

  • Professionally promote All Native Solutions.
  • Assist in achieving sales growth.
  • Provide courteous customer service to incoming calls.
  • Prepare quotes for current and potential clients.
  • Update customer records in the company database as required.
  • Create spreadsheets to track quotes and clients.
  • Apply payments.
  • Use collection efforts to keep all accounts current.
  • Perform monthly reporting functions.
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