Office Clerk - West Sacramento MDO

Temco Logistics • West Sacramento, CA

4d • $45,000 - $65,000 • Onsite

About The Position

Temco Logistics is seeking a motivated, customer-focused Office Clerk to support customer service and office operations at its West Sacramento MDO. The role is described in the posting as handling customer inquiries about orders, delivery status, products, and delivery and installation services, while helping ensure customer satisfaction. It also supports office operations through supply inventory tracking, ordering supplies, and preparing reports, presentations, and proposals. The position involves working with colleagues and other departments to maintain smooth operations and strong customer service.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience in customer service or office administrative tasks.
• Strong communication and interpersonal skills.
• Problem-solving abilities and attention to detail.
• Organizational skills to manage multiple tasks and priorities.
• Proficiency in MS Office Suite.
• Ability to adapt to a fast-paced, customer-driven environment.

Nice To Haves

• Familiarity with office management software; ERP systems are preferred.
• Knowledge of Temco Logistics’ delivery and installation services or experience in a related logistics environment.
• Bilingual ability; bilingual candidates are encouraged to apply.

Responsibilities

• Provide customers with accurate information about orders, delivery status, and product details.
• Answer phone calls and respond promptly to emails, addressing customer questions, concerns, and requests.
• Follow up with customers about their delivery and installation services to assess satisfaction.
• Resolve customer issues efficiently and escalate unresolved matters to the appropriate supervisor when necessary.
• Monitor and track delivery schedules to provide customers with real-time updates.
• Maintain knowledge of Temco Logistics’ products and services to support customer inquiries.
• Track office supply inventory and place orders as needed.
• Prepare and submit reports, presentations, and proposals as assigned.
• Collaborate with colleagues and other departments to support smooth operations and customer service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED