Office Clerk

The Salvation Army Southern California•Colorado Springs, CO

3d•Onsite

About The Position

Silvercrest Senior Residences serve to fill a critical need for housing for low-income seniors. Residents pay only thirty percent of their income for housing, and the U.S. Department of Housing and Urban Development (HUD) pays the difference. These apartment-style communities range in size from 22 to 257 units. The units are equipped with a private kitchen and comfortable living quarters, which encourage independent living. This position is responsible for performing office and reception functions in a Silvercrest housing facility. The Office Clerk supports the Property Manager in day-to-day administrative duties such as answering telephones, greeting residents and visitors, maintaining files and filing systems, and responding to resident inquiries, all according to established TSA procedures and/or HUD requirements.

Requirements

Excellent communication skills
Ability to multi-task a high volume desk
Ability to remain calm during emergencies

Nice To Haves

Experience with internal software "Onesite"

Responsibilities

Answer telephone
Answer basic resident applicant questions
Ability to remain calm during emergencies
Assisting tenants, family members, caregivers, medical personnel, vendors, and guests by answering various questions and directing to the appropriate Dept./Staff member
Ability to multi-task a high volume desk
Must have excellent communication skills
Access and utilize internal software "Onesite" to submit work orders
Print and distribute work orders & notices for facility repair(s)
Responsible for after-hours on-call duty
Maintain professional relationships with senior residents