Office Clerk II
About The Position
At OPENLANE, we make wholesale easy so our customers can be more successful. We are seeking an Office Clerk with experience in customer service and general office administration. This role is part of our close-knit administrative team and is responsible for supporting our front-office operations. OPENLANE is a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.
Requirements
- High School diploma or equivalent experience/education
- 1-2 Years of related experience in an administrative capacity
- Tech-savvy, and comfortable using Google Suite
- Strong customer service and communication skills
- Excellent organizational and time management skills
Nice To Haves
- Experience with AMS, VTrace, and other OPENLANE systems
- Bilingual in English and French
Responsibilities
- Provide outstanding customer service by assisting dealers with a range of requests, including: Greeting customers, Answering calls and emails, Processing payments, Resolving inquiries.
- Coordinate administrative tasks related to dealer registration, title management, and eBusiness processes.
- Perform clerical duties such as data entry, processing information, and generating reports.
- Manage and maintain accurate records, both electronically and manually.
- Assist with other administrative tasks as needed, including sale day functions.
Benefits
- Competitive pay
- Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
- Immediately vested 401K (US) or RRSP (Canada) with company match
- Paid Vacation, Personal, and Sick Time
- Paid maternity and paternity leave (US)
- Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
- Robust Employee Assistance Program
- Employer paid Leap into Service Day to volunteer
- Tuition Reimbursement for eligible programs
- Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
- Company culture of internal promotions, diverse career paths, and meaningful advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
