Office Clerk I

City of Florissant•Florissant, MO

About The Position

The Office Clerk I is an entry-level administrative role supporting the organization’s clerical and office operations. The position performs routine clerical work, including preparing and filing documents, typing correspondence and reports, operating office equipment, collecting and processing data, answering inquiries at the phone and front desk, and assisting with payroll review and staff training as requested. Depending on assignment, duties may support the Building Division or Business Licenses. Building Division work includes processing applications and permits, maintaining inspection and permit records, coordinating appointments, managing escrow accounts, supporting boards and commissions, recording meeting minutes, and assisting with housing inspections and court-related work. Business license duties include processing applications and payments, maintaining license and billing records, balancing receipts, preparing deposits, handling returned checks and invoices, and performing related accounting tasks. The role is primarily indoors, with occasional outdoor work. It requires regular computer use and prolonged sitting, as well as reaching, bending, carrying files, and lifting or moving items weighing up to 35 pounds. The hourly rate is $19.89. The position offers a benefits package that includes a MO LAGERS pension, medical, dental, life insurance, long-term disability, and various voluntary benefit plans.

Requirements

High school diploma or equivalent.
Ability to effectively meet and deal with the public.
Ability to communicate effectively verbally and in writing.
Ability to handle stressful situations.
Basic proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Strong organizational and time-management skills.
Excellent communication and interpersonal abilities.
Ability to multitask and prioritize tasks effectively.
Attention to detail and accuracy.
Reliability, punctuality, and a professional attitude.

Nice To Haves

Specialized coursework in office practices such as typing, bookkeeping, and filing.

Responsibilities

Perform basic clerical support for the assigned division.
Type articles, letters, reports, tabulations, and other materials from copy, rough draft, or voice recording.
File materials alphabetically, numerically, or by subject classification.
Compose and type simple form letters and standardized correspondence.
Operate duplicating machines, computers, and other office equipment.
Collect data and prepare and process reports, including monthly department reports.
Act as receptionist and provide general information by phone and at the front desk.
Adjust work hours to provide coverage for staff absences or other scheduling needs, including Saturday or evening office hours when requested.
Help train new full-time or part-time clerks when requested.
Assist with reviewing payroll as needed and perform other duties as directed.
For Building Division assignments, verify property owners using St. Louis County tax records; accept applications; prepare agendas and supporting documents for boards and commissions; and process related submittals.
Take and transcribe minutes for evening meetings of boards and commissions.
Schedule applicable appointments for inspectors and maintain inspection, building permit, and other logs.
Manage escrow accounts involving apartment complexes and issue property rental license applications as needed, coordinating with the Finance Department.
Process applications and related office work for occupancy, exterior, building permit, Community Development Housing Grant, and other Building Department inspections.
Issue quick-issue electrical, mechanical, and plumbing permits; collect permit and inspection fees; and maintain ledgers and records that do not require specialized bookkeeping.
Help formulate office policies and procedures through Public Works Focus Groups and submit ideas or comments when requested.
Maintain summons files and update records by verifying case status with the court office after court dates.
Temporarily perform the Secretary to the Director of Public Works’ duties during vacations, sickness, or similar absences.
Work with courts on court files and housing dockets for inspectors; maintain minimum housing inspection and re-inspection records; and serve as recording clerk for the minimum housing standard board of appeals.
Process sign inventories and type bills for property liens.
For Business Licenses assignments, collect payments and maintain records for business and other licenses; process new and renewal applications; and schedule building inspections needed for occupancy permits.
Determine applicable fees, share paperwork with appropriate departments, and issue and mail licenses after requirements are met.
Account for funds received from license applications, enter payments into the accounting system with proper codes and license numbers, balance cash and check payments, and prepare deposits.
Maintain files and outstanding-balance lists for maintenance and nuisance bills; receive bills from the Health Department; and report unpaid balances to the St. Louis County Collector and housing court.
Account for transportation development district payments, receive monthly business tax payments, post them to tracking spreadsheets, allocate payments between the City and the TDD, and prepare bank deposits.
Perform accounting tasks as needed, process returned checks, route citywide utility invoices to proper accounts, and maintain the departmental petty cash fund and sign inventory.