Office Automation Assistant

Veterans Health Administration•Dallas, TX
•Onsite

About The Position

The Office Automation Assistant uses multiple office automation software applications and varied functions to produce a wide range of documents and provide clerical support. The position is organizationally located within the Deputy Associate Director Patient Care Services, Associate Director of Patient Care Services, VA North Texas Health Care System (VANTHCS). The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. This is not a virtual position. The position description number is PD08551A. Relocation and recruitment incentives and a Critical Skills Incentive are not available or authorized, and Permanent Change of Station is not authorized. Applicants must be U.S. citizens and complete the application, questionnaire, and required online assessment. Other conditions include applicable Selective Service registration, a background/security investigation, pre-employment onboarding and identification requirements, participation in the VA seasonal influenza vaccination program, and a one-year probationary period. The work has no inherent physical requirements that could not otherwise be performed with accommodation or workplace adjustment; a pre-placement physical examination is not required. Applicants must meet the qualification requirements by the announcement closing date of November 13, 2026. Qualification may be based on one year of specialized experience equivalent to GS-4, four years of education above high school, or a combination of education and experience. Applicants must also demonstrate typing proficiency of 40 words per minute. Current and certain former federal employees must meet applicable time-in-grade requirements. Preferred experience includes at least one year in administrative assistance or clerical duties, familiarity with office automation, report preparation, file processing and executive recordkeeping using programs such as Microsoft Office Suite, Google applications and Teams, and knowledge of health care system services and related offices.

Requirements

  • U.S. citizenship.
  • Complete the application, questionnaire and required online assessment.
  • Meet one of the qualification paths: one year of specialized experience equivalent to GS-4, four years of education above high school, or a combination of education and experience.
  • For current federal employees and certain former federal employees seeking reinstatement or VEOA appointment, meet the applicable time-in-grade requirement; for GS-5, 52 weeks at GS-4.
  • Demonstrate typing proficiency of 40 words per minute, through an accepted performance test, certificate, or self-certification.
  • Specialized experience must include knowledge of Microsoft Office and Windows functions such as tables of contents, graphics, glossaries, columns, tables and charts; accurate and neat PC operation; spelling and grammar; medical terminology; CO formats and routing for signatures; and maintaining confidentiality.
  • Meet applicable Selective Service registration requirements for males born after December 31, 1959.
  • Complete the required background/security investigation and online onboarding process and provide acceptable identification.
  • Participate in the Department of Veterans Affairs seasonal influenza vaccination program.
  • Serve a one-year probationary period.

Nice To Haves

  • At least one year of experience in administrative assistance and/or clerical duties.
  • Familiarity with office automation, report preparation, file processing and executive recordkeeping using computer programs such as Microsoft Office Suite, Google applications and Teams.
  • Knowledge of health care system services, such as hospitals or medical centers, and related offices including Logistics, HRMS, Operations, Public Affairs and Patient Care Services.

Responsibilities

  • Use varied functions of multiple office automation software applications to create documents and formats, following assignment-specific sequences and steps.
  • Prepare recurring and nonrecurring correspondence, reports and other documents.
  • Review and process incoming and outgoing correspondence, materials and publications.
  • Receive telephone calls and greet visitors.
  • Establish, update and maintain office records of various types.
  • Provide miscellaneous clerical support.

Benefits

  • Federal employee benefits package for employees and their families; specific benefits depend on position type and eligibility.
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