Computer Assistant (Office Automation)

United States Space Force•Peterson AFB, CO

About The Position

The position serves as a focal point in the organization for technical support specialist (Workgroup Manager) duties, providing computer-related assistance and support to organizational users. The role supports organizational programs, functions, and projects through database updates, record keeping, reporting, and other informational duties. It also supports computer security, maintains computers and related peripherals, tracks routine equipment maintenance, and uses office automation software to produce a wide range of documents and formats.

Requirements

At least one year of specialized experience at the next lower grade, GS-06, or equivalent in another pay system.
For merit promotion applicants, meet the applicable time-in-grade requirement: one year at GS-06 for the GS-07 level, if TIG applies.
Knowledge of computer, network, software, and hardware capabilities and limitations, including testing, installing, upgrading, configuring, diagnosing, and maintaining systems.
Knowledge of network security environments, network configurations, standard network operating system services, and sharing and securing resources involving technical program applications.
Knowledge of advanced configuration of internet browsers, electronic mail, and website design to maintain and update existing systems.
Knowledge of office automation software, tools, and techniques used to produce letters, reports, spreadsheets, databases, graphs, and email or messaging.
Typing proficiency of at least 40 words per minute.
Ability to communicate effectively orally and in writing.
U.S. citizenship is required.
Must be able to obtain and maintain a Secret Security Clearance.
Males must be registered for Selective Service.
May be required to work outside normal duty hours, including evenings, weekends, and holidays.
May be required to travel on military and/or commercial aircraft for temporary duty.
Must meet the applicable probationary or trial period requirement, if selected.

Responsibilities

Provide technical support specialist (Workgroup Manager) assistance to organizational users.
Perform record keeping, update the existing program Database Management System (DMS), and prepare reports and other informational materials in support of organizational programs, functions, and projects.
Perform computer security duties.
Monitor and maintain computers and related peripherals, and track routine maintenance of existing computer equipment.
Use multiple office automation software programs with varied functions to produce a wide range of documents and formats.