Office Assistant

EQ Bank | Equitable Bank • Toronto, ON

3d • Onsite

About The Position

Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians. How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. So, if you’re passionate about redefining the future of banking—while having fun—this could be your next big opportunity. Our company continues to grow, and today we serve more than 800,000 customers across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $142 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.

The Office Assistant provides administrative support to all departments within Mortgage Services while maintaining the office environment by fulfilling banking, stocking inventory and various tasks set out.

Requirements

• This is an entry level position.
• The ideal candidate must possess a high school diploma or equivalent (GED).
• Knowledge of Word and Excel are required.
• Ability to work under pressure and multi-task.
• Highly organized with business maturity, discretion, enthusiasm, and a positive attitude.
• Ability to follow directions.

Responsibilities

• Daily, the incumbent will be responsible for all the general filing/scanning for the Mortgage Services departments (15%).
• Daily, the incumbent will distribute incoming mail between departments (25%).
• Daily, the incumbent will pick up cheques every morning from TD bank for HELOC and bring the daily banking to TD for the department on a timely manner (few times a day). The incumbent must ensure all cheques that are logged are accounted for and distribute them accordingly (35%).
• On a monthly basis, the incumbent will assist each department with any “special projects” (file copying, preparing letters for clients, internal moves, stuffing envelopes for departments) and any other job assigned by management (25%).

Benefits

• Competitive discretionary bonus
• Market leading RRSP match program
• Medical, dental, vision, life, and disability benefits
• Employee Share Purchase Plan
• Maternity/Parental top-up while you care for your little one
• Generous vacation policy and personal days
• Virtual events to connect with your fellow colleagues
• Professional development and comprehensive Career Development program
• A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED