OPS Welcome Desk Office Assistant
About The Position
The Welcome Desk Office Assistant position is a year-round role that includes working through holidays when the University is closed. This position is primarily responsible for providing customer service to students and/or parents, answering telephones, and responding to general inquiries in the housing email inbox for our multiple welcome desk locations. Additionally, this position requires accurate data entry, maintaining confidential student files, and assisting with department-wide events such as move-in, move-out, and orientations. The ideal candidate will possess excellent customer service skills, be detail-oriented and well-organized, and have the ability to work in a fast-paced environment. The position will be Monday through Friday, 4pm to Midnight.
Requirements
- High school diploma (or GED)
- Two years of experience directly related to the job functions
- Directly related college coursework or vocational/technical training may substitute at an equivalent rate for the required experience
- This position requires a background check.
- This position may also require a credit check.
Nice To Haves
- Excellent customer service skills
- Be detail oriented and well organized
- Ability to work in a fast-paced environment
Responsibilities
- Provide customer service to students and/or parents
- Answer telephones and respond to general inquiries in the housing email inbox for our multiple welcome desk locations
- Perform accurate data entry
- Maintain confidential student files
- Assist with department-wide events such as move-in, move-out and orientations
- Work through holidays when the University is closed
- Work in a fast-paced environment while remaining detail oriented and well organized
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
