Office Assistant

Finks Jewelers Inc•Virginia Beach, VA
•$18 - $20•Onsite

About The Position

Fink's Jewelers is seeking a Part-Time Office Assistant for their Hilltop North, Virginia Beach, Virginia location. This role involves supporting sales activities, managing customer records, processing transactions, and handling jewelry repair intake and follow-up. The position offers favorable retail hours, Monday through Saturday, with Sundays off.

Requirements

  • Highly organized and detail-oriented
  • Proficiency with Microsoft Office products
  • Strong customer service and communication skills
  • Comfortable learning and using POS and ERP systems
  • Ability to manage multiple administrative tasks accurately

Responsibilities

  • Support sales activities using the POS system
  • Process sales transactions
  • Handle layaways and special orders
  • Maintain customer records, special order files, and layaway files
  • Processing incoming and outgoing inventory transfers
  • Prepare packages and documentation for shipping and mail
  • Manage jewelry repair intake and follow-up
  • Communicate repair estimates
  • Track completion and shipping dates
  • Notify customers when repairs are complete
  • Assist customers in person and by phone
  • Research transactions using the company's ERP software
  • Perform other administrative duties as assigned

Benefits

  • participation in the office staff repair commission program
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