Office Assistant | Obh Ridgewood | Full-Time Day Shift (25167)

Bergen New Bridge Medical Center•Paramus, NJ
•Onsite

About The Position

Bergen New Bridge Medical Center is seeking an Office Assistant for its Ridgewood office. The position supports a physician private practice by assisting with patient registration and appointments, handling charts and documents, greeting patients and visitors, processing copayments, and maintaining office supplies. Interactions must be timely, professional, caring, and respectful in accordance with customer service expectations. The Office Assistant also follows departmental policies and procedures, quality assurance, safety, environmental, and infection control standards; adheres to the Medical Group’s Code of Conduct; and is familiar with the Medical Group’s Mission, Vision, and Values. Other related duties may be assigned.

Requirements

  • 1–2 years of experience as a medical office coordinator or in hospital clerical work.
  • Good oral and written communication skills.
  • Good interpersonal and customer service skills.
  • Good multitasking abilities.
  • English speaking, reading, and writing skills to the extent required by the position.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Assemble, maintain, file, and label charts.
  • Photocopy forms, charts, and documents.
  • Receive and screen visitors and callers to the Physician Private Practice.
  • Accompany patients to waiting rooms.
  • Pick up and distribute reports and mail.
  • Relay telephone and voicemail messages and contact patients for appointments as needed.
  • Use computer equipment to register patients for physician office visits.
  • Collect office copayments, log receipts, and provide receipts to patients.
  • Collect financial face sheets for physicians and photocopy insurance cards for the face sheets.
  • Monitor and store office supplies and printed forms as needed.
  • Monitor and maintain drinking cup supplies and report shortages to the Manager.
  • Provide safety assistance in emergency situations.
  • Maintain established departmental policies, procedures, objectives, quality assurance, safety, environmental, and infection control standards.
  • Adhere to the Medical Group’s Code of Conduct and be familiar with its Mission, Vision, and Values.
  • Perform other related duties as required.

Benefits

  • Medical, dental, and vision plans.
  • Generous time-off policy, including vacation days, personal time, sick leave, and nine paid holidays.
  • Tuition reimbursement.
  • Continuing education programs.
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