About The Position

The Office Assistant performs medical office duties for Reconstructive Orthopedics, including verifying insurance, answering phones, scheduling and registering patients, entering billing information, collecting co-pays, obtaining pre-certifications, and filing. The role is based on-site at 570 Egg Harbor Road in Sewell and is a regular, full-time position working 40 hours per week on the first shift. The Office Assistant may also train and direct office assistants at sites, prepare work and training schedules, and serve as an office resource and mentoring role model.

Requirements

  • Excellent communication and customer service skills.
  • Strong multitasking abilities.
  • Computer literacy.
  • 1–2 years of medical office experience.
  • High school diploma or equivalent.

Responsibilities

  • Answer and screen phone calls by the third ring, directing calls to the appropriate staff member and ensuring information is accurate.
  • Schedule patient appointments and register patients, including updating and verifying system demographic and insurance information.
  • Perform billing functions, including entering charges and payments, collecting co-pays, reconciling batches, and preparing deposits.
  • Prepare referrals and obtain pre-certifications as required.
  • May train and direct office assistants at sites, including preparing work and training schedules.
  • Act as an office resource and mentoring role model.
  • Perform filing.

Benefits

  • Medical and prescription coverage
  • Dental insurance
  • Vision insurance
  • Health and dependent care flexible spending accounts
  • 403(b) plan (401(k) subject to collective bargaining agreement)
  • Paid time off
  • Paid sick leave as provided under applicable state and local laws
  • Short-term disability and optional long-term disability
  • Colleague and dependent life insurance
  • Supplemental life and AD&D insurance
  • Tuition assistance
  • Employee assistance program with free counseling sessions
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