About The Position

The Office Assistant performs medical office duties for Reconstructive Orthopedics, including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering billing information into the system. The role also collects co-pays, performs pre-certifications, and files documents. The position is full time, 40 hours per week, on-site in Sewell, New Jersey, and works the first shift.

Requirements

  • Excellent communication and customer service skills.
  • Strong multitasking abilities and computer literacy.
  • 1–2 years of medical office experience.
  • High school diploma or equivalent.

Responsibilities

  • Answer and screen phone calls by the third ring, directing calls to the appropriate staff member and ensuring information is accurate.
  • Schedule patient appointments and register patients, including updating and verifying demographic and insurance information in the system.
  • Perform billing functions, including entering charges and payments, collecting co-pays, reconciling batches, and preparing deposits.
  • Prepare referrals and obtain pre-certifications as required.
  • May train and direct office assistants at sites, including preparing work and training schedules; act as an office resource and mentoring role model.
  • Verify insurance and file documents.

Benefits

  • Medical and prescription coverage
  • Dental insurance
  • Vision insurance
  • Health and dependent care flexible spending accounts
  • 403(b) (401(k) subject to collective bargaining agreement)
  • Paid time off
  • Paid sick leave as provided under applicable state and local laws
  • Short-term disability and optional long-term disability
  • Colleague and dependent life insurance
  • Supplemental life and AD&D insurance
  • Tuition assistance
  • Employee assistance program with free counseling sessions
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