Office Assistant
About The Position
Office Assistant Location: Lake Ella Manor, Tallahassee, FL Pay: $15.00 per hour Employment Type: Part-Time, Non-Exempt Join Our Mission-Driven Team Are you organized, reliable, and detail-oriented with experience in administrative support? RHF is seeking an Office Assistant at Lake Ella Manor , a 73-unit senior residential community in Tallahassee, Florida . This position supports daily property operations by managing front desk responsibilities, answering calls, assisting residents and visitors, performing clerical tasks, and ensuring adherence to company policies and procedures. The ideal candidate is detail-oriented, efficient, and enjoys providing professional, friendly service in a senior residential community. Schedule: Monday–Friday, 9:00AM–3:30PM, with a 30-minute lunch break.
Requirements
- High school diploma or equivalent required
- Minimum of 2 years of administrative experience, preferably in property management, senior living, or affordable housing.
- Strong organizational and time management skills, with the ability to multitask and prioritize in a fast-paced environment.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to maintain confidentiality and professionalism in all interactions.
- Strong customer service skills and the ability to interact professionally with seniors and residents from diverse backgrounds.
- Ability to sit, stand, and walk for extended periods.
- Ability to lift or move office supplies and equipment weighing up to 25 pounds.
Nice To Haves
- some college or administrative coursework preferred
- familiarity with property management software such as Yardi or RealPage is a plus
- Occasional local travel may be required for errands or community-related tasks.
Responsibilities
- Assist the Property Manager in maintaining files, reports, and resident records in an organized and confidential manner.
- Manage incoming phone calls, emails, and mail, directing inquiries to the appropriate department or staff member.
- Schedule appointments and coordinate meetings as necessary for property management.
- Assist in preparing and distributing notices, newsletters, and other resident communications.
- Perform data entry, including updating tenant information and processing work orders.
- Serve as the first point of contact for residents, guests, and vendors by welcoming and assisting them in a friendly and professional manner.
- Respond to general inquiries from residents and visitors while maintaining a high standard of customer service.
- Assist with resident requests, providing appropriate resources or escalating issues to the Property Manager.
- Maintain the cleanliness and organization of the office, ensuring supplies are stocked and equipment is functioning properly.
- Prepare reports, forms, and other documents as directed by the Property Manager.
- Assist with organizing community events and resident activities, including coordinating event logistics.
- Maintain physical and digital filing systems, ensuring documentation is properly labeled and stored.
- Assist with processing rental applications, certifications, and recertifications, ensuring documentation meets HUD and RHF policies.
- Help track tenant lease agreements and related documentation, ensuring deadlines and compliance requirements are met.
- Prepare and submit routine property reports to the Property Manager and RHF headquarters as needed.
- Provide general clerical support for special projects and additional tasks assigned by the Property Manager.
- Assist in coordinating maintenance requests and following up on work order status.
- Perform other duties that support the efficient operation of the community.
Benefits
- Health, dental, and vision per plan documents
- Nine paid holidays and one personal paid holiday each year
- New hires are eligible for up to 80 hours of paid vacation each year
- Paid sick leave
- Retirement savings plan
- Flexible Spending Account and Health Savings Account
- Hired applicant will be able to participate in the Incentive compensation program
- Employee assistance and more
- Basic group Term Life Insurance
- Voluntary supplemental life insurance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
