About The Position

The Office Assistant performs medical office duties for Centralized Registration, including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering billing information into the system. The role also collects co-pays, performs pre-certifications, and handles filing. The position is full-time, on-site in Hammonton, with travel required and a first-shift schedule.

Requirements

  • Excellent communication and customer service skills.
  • Strong multitasking abilities and computer literacy.
  • 0–2 years of medical office experience.
  • High school diploma or equivalent.

Responsibilities

  • Answer and screen phone calls by the third ring, direct calls to the appropriate staff member, and ensure information is accurate.
  • Schedule patient appointments and register patients, including updating and verifying system demographics and insurance information.
  • Perform billing functions, including entering charges and payments, collecting co-pays, reconciling batches, and preparing deposits.
  • Prepare referrals and obtain pre-certifications as required.
  • May train and direct office assistants at sites, including preparing work and training schedules; act as an office resource and mentoring role model.

Benefits

  • Medical and prescription coverage
  • Dental insurance
  • Vision insurance
  • Health and dependent care flexible spending accounts
  • 403(b) plan (401(k) subject to collective bargaining agreement)
  • Paid time off
  • Paid sick leave as provided under applicable state and local laws
  • Short-term disability
  • Optional long-term disability
  • Colleague and dependent life insurance
  • Supplemental life and AD&D insurance
  • Tuition assistance
  • Employee assistance program with free counseling sessions
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